Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“As described, arrived they took my keys and that was the last thing I had to concern myself with. On return the car was ready for me in a handy location”

Helpful Report

(Premium Meet And Greet) - Posted 10 months ago

“Easy to find car park and prompt and trouble free entry and departure. Short partly covered walk to terminal”

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(Short Stay 2) - Posted 10 months ago

“Very easy to use”

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(Long Stay) - Posted 10 months ago

“Expensive now”

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(Short Stay 1) - Posted 10 months ago

“Great service”

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(Premium Meet And Greet) - Posted 10 months ago

“Expensive but easy to use”

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(Short Stay 2) - Posted 10 months ago

“Having used the parking facilities on a few occasions now I am confident I know where to go when I get to the airport! Good idea would be a loyalty scheme or regular updates on discount codes 🤔 😉”

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(Premium Fast Track) - Posted 10 months ago

“Easy to get to...easy to park”

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(Long Stay) - Posted 10 months ago

“Too much space allocated to retail. Very poor experience for passengers looking for a non retail or leisure experience”

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(Long Stay) - Posted 10 months ago

“Parked in the long stay car park, entry and exit no problem and lot less hassle and cheaper than getting taxis”

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(Long Stay) - Posted 10 months ago

“Close to terminal so very handy. Only gripe is it should have better signage to the carpark”

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(Premium Meet And Greet) - Posted 10 months ago

“Booking through park & fly with no directions and only a postcode for directions wasn't the best. On arrival to the postcode only to find out that part was closed. I was advised by the hotel reception that I had to use the main car park which had very few sign post and i wasn't sure where to park. Could really do with clarifying on there receipts on directions to the right car park. Apart from that it was fine 👍”

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(Long Stay) - Posted 10 months ago

“Used this car park several times in the past, everything is really great, access, proximity to the terminal etc,but the price raised dramatically over few years.”

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(Long Stay) - Posted 10 months ago

“excellent service from start to finish”

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(Long Stay) - Posted 10 months ago

“We find the car park easy to navigate and well sign posted..the bus from the terminal to the car park is great for carrying your suit cases..also the price is good if you book well in advance..thankyou”

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(Long Stay) - Posted 10 months ago

“Always use the parking in Newcastle airport in the short stay and you can easily walk to the terminal, outside main holiday periods usually plenty of spaces in main holiday sometimes struggle to find a parking place close to the terminal and I find the parking spaces very small and too close to the opposite row when driving out and found to be expensive compared to other airports, other than that no problems.”

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(Short Stay 1) - Posted 10 months ago

“Compact.Easy to navigate. Good range of services. Used premium long stay car park and found very limited parking spaces. I walked around for 10 minutes before finding a suitable parking space. Next time I will use Premium Fast Park. Problems with Double Tree Hotel car park barrier £100 fine for 11 minutes parking despite there being 30 minutes grace to drop of suitcases ! Newcastle Airport would always be our first choice.”

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(Long Stay) - Posted 10 months ago

“Great parking facility, just a pity that's it's so expensive.”

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(Short Stay 2) - Posted 10 months ago

“On the whole the airport is first class. The only problem occurs when passengers have to wheel their suitcases to the car parks . What sort of idiot sanctioned the use of block paving which destroys the wheels of the sturdiest of suitcases. Please change it back to user friendly tarmac.”

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(Short Stay 2) - Posted 10 months ago

“Easy to book and find my vehicle on our return.”

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(Short Stay 2) - Posted 10 months ago

Newcastle Airport is rated 4.6 based on 26,955 reviews