Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

(Premium Meet And Greet) - Posted 10 months ago

“Never had any problems when using the service”

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(Long Stay) - Posted 10 months ago

“If I am rating Newcastle airport then I give it 5. Excellent assistance given. If I am reviewing the inappropriately named meet and greet service then I give 0. We were neither met not greeted. We were told, at midnight, our car was "down there" with a vague hand gesture. The car park was icebound and the car was still iced despite there being a disabled badge prominently displayed. Given how much I was charged I am very disappointed with the standard of service received compared to any other airport I have used.”

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(Premium Meet And Greet) - Posted 10 months ago

“I've never had any issues in parking at this airport. Works exactly as you'd expect, no muss, no fuss.”

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(Long Stay) - Posted 10 months ago

“Easy to use - great facility”

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(Premium Meet And Greet) - Posted 10 months ago

“Airport parking in short stay 2 is in reasonable distance to the airport.However the cost of parking even with a discount is so expensive.We have just booked parking in short stay 2 for 5 days in February and it was £76 even with a 20% discount.Outrageous prices. Need to review your prices or we may have to look at other options.”

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(Short Stay 2) - Posted 10 months ago

“Car was still there and not damaged,so that was good.”

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(Premium Fast Track) - Posted 10 months ago

“Excellent & efficient service. Staff friendly & helpful. Price competitive. Would use again.”

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(Premium Meet And Greet) - Posted 10 months ago

“Simple and a easy to use and very convenient”

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(Long Stay) - Posted 10 months ago

“Drop off very easy. Very helpful staff. Very easy pick up.”

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(Premium Meet And Greet) - Posted 10 months ago

“Very expensive”

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(Long Stay) - Posted 10 months ago

“Parking was close to the terminal, very handy , I will use it again”

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(Short Stay 1) - Posted 10 months ago

“Used short stay 1, very convenient and easily negotiated”

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(Short Stay 1) - Posted 10 months ago

“easy to book online and easy access to terminal once parked especially being a Blue Badge holder, simple to exit on arrival back home”

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(Short Stay 1) - Posted 10 months ago

“Never had an issue in all the times I’ve used car park, website easy to navigate”

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(Long Stay) - Posted 10 months ago

“Very close to terminal building. Good access from western bypass.”

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(Premium Meet And Greet) - Posted 10 months ago

“Always an excellent service from premium meet and greet. I was delayed by over 24 hours and communication and customer service were brilliant.”

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(Premium Meet And Greet) - Posted 10 months ago

“Easy to book online. From arrival to departure, no problems. Great parking facilities and close to terminal.”

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(Short Stay 1) - Posted 10 months ago

“You provide a really good service, just a wee bit pricey. In my opinion.”

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(Short Stay 1) - Posted 10 months ago

“Easy use of online parking. Not too far to walk from Parking to Airport. However wud of been better if a driver had been in transport bus which was parked at bus stop 18 to take us after waiting 10 mins .”

Helpful Report

(Long Stay) - Posted 10 months ago

Newcastle Airport is rated 4.6 based on 26,955 reviews