Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and easy to book. I also got fast track. My flight was delayed and as long as I didn’t leave the car over midnight into the next day, there was no further charges”

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(Long Stay) - Posted 9 months ago

“Carpark is secure and staff are helpful. My parking ran out at 8pm but i was not able to leave airside until after 8pm. It was not clear if I had any wiggle room so had to try and rush down to long stay carpark. No bus was there and tried to walk down as no bus at terminal (Don't walk no pedestrian access as i found out !). It was OK in the end but no clarity on how long you have if plane is running late. Everything else is positive about Newcastle airport”

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(Long Stay) - Posted 9 months ago

“we have used meet and greet many times and find it easy to use and the staff are always pleasant and helpful and is good value, keep up the good work.”

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(Premium Meet And Greet) - Posted 9 months ago

“Excellent service could not fault it.”

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(Premium Meet And Greet) - Posted 9 months ago

“The NCL parking team is outstanding! Super friendly and helpful, will continue to book with them. Many thanks to the wonderful team!”

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(Short Stay 1) - Posted 9 months ago

“Excellent in every way though it well be perfect if the parking spaces were marked in some way to make it easier to find your car on return specially at night”

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(Short Stay 1) - Posted 9 months ago

“Parking was easy and so convenient, just a few steps away from departure”

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(Short Stay 1) - Posted 9 months ago

“Easy and efficient”

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(Short Stay 1) - Posted 9 months ago

“Easy booking process, used short stay which is immediately in front of terminal and so really convenient”

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(Short Stay 1) - Posted 9 months ago

“No problems straight in, straight out and car fine while parked up 😊”

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(Premium Fast Track) - Posted 9 months ago

“Would be a 5 star but prices are still high compared to other airports. But can't complain as we were 5 hours late due to cancellation of return flight,so grateful for no extra charge”

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(Long Stay) - Posted 9 months ago

“Ticket machine would not let us out of car park asking for payment when I had already pre paid had to go to kiosk to sort out parking reference number to get out of carpark.”

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(Long Stay) - Posted 9 months ago

“Nice clean and tidy airport. Staff are very friendly and helpful”

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(Long Stay) - Posted 9 months ago

“Excellent service all round second time I have used this facility this year.Faultless again .Now our go to parking at Newcastle Airport. Will be booking soon for our first holiday in 2026 🌟🌟🌟🌟🌟🌟”

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(Premium Meet And Greet) - Posted 9 months ago

“Staff always friendly and helpful no matter what the flight time!”

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(Premium Meet And Greet) - Posted 9 months ago

“No problem, just had to wait 10 minutes for the car park bus.”

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(Long Stay) - Posted 9 months ago

“All staff very friendly and efficient and found it easy to find meet and greet car park and park up”

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(Premium Meet And Greet) - Posted 9 months ago

“Good value for money, great service”

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(Premium Meet And Greet) - Posted 9 months ago

“Excellent service very simple to use and the staff are always very helpful. The young man we saw this time even collected the car for us and put my suitcase in the boot for me”

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(Premium Meet And Greet) - Posted 9 months ago

“Very easy to find cant get any closer than this parking area no problem parking or getting out”

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(Short Stay 1) - Posted 9 months ago

Newcastle Airport is rated 4.6 based on 26,955 reviews