Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,499 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,499 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“I excellent …but very pricey in comparison with other airports . The gentleman in the short stay 2 office was very helpful and patient resolving my overstay issues very quickly without any fuss my thanks to you (arrival 13th Sept 7:30am)”

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(Short Stay 2) - Posted 9 months ago

“Extremely convenient & very close to Departures & Arrivals”

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(Premium Fast Track) - Posted 9 months ago

“Friendly, helpful.”

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(Premium Meet And Greet) - Posted 9 months ago

“Great service”

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(Long Stay) - Posted 9 months ago

“Fabulous parking”

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(Short Stay 1) - Posted 9 months ago

“Always an excellent customer experience without any hassles. I use the meet and greet car parking each time I travel. Every single time I would definitely rate 10/10 and recommend to my friends and family.”

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(Premium Meet And Greet) - Posted 9 months ago

“First class, polite staff on reception desk. Please don't go down the check in on line route. I prefer interaction with people and handing my keys over to a member of staff NOT A POST BIN.”

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(Premium Meet And Greet) - Posted 9 months ago

“Easy parking 2 mins walk to teminal”

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(Short Stay 1) - Posted 9 months ago

“Brilliant fantastic from start to finish”

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(Long Stay) - Posted 9 months ago

“Always use Newcastle Airport for our holiday travel. The premier meet and greet parking arrangement is excellent. The Airport is always clean and departure details are well displayed. Everything about the Airport makes travelling a stress free experience.”

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(Premium Meet And Greet) - Posted 9 months ago

“Very easy and accessible”

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(Short Stay 1) - Posted 9 months ago

“Easy to use good access.”

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(Long Stay) - Posted 9 months ago

“I travel at least 10 return flights a month often more than 20,000 miles a month. Newcastle Airport is the best in the World. Improvements to the International arrivals exit doors and new security are world class. The parking options are great, of course too expensive, especially drop off charges outside the terminal. Should be free for 10 mins. There is the free drop off in Short Stay 2 for 20 mins to be fair, but that is too far from the terminal for elderly, families and generally for travellers with a lot of luggage (almost everyone). Come on Newcastle be the first to offer free drop off for 10 mins. The positive publicity would awesome.”

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(Premium Meet And Greet) - Posted 9 months ago

“Becoming a little expensive but still just about ok. Subscribe to the emails and wait for the discount codes”

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(Long Stay) - Posted 9 months ago

“Price to park is very expensive. I used a price comparison site and on this occasion got a discounted deal for booking direct with the airport, I only park here if on a short break and under £90, otherwise for us a taxi is cheaper. Car parks are in a good state. Buses run regularly and the drivers will wait if they see you've just parked up.”

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(Long Stay) - Posted 9 months ago

“Very clean and easy to find parking was just fine also, being disabled the parking bays were very close to the airport which was super. My only complaint would be I have new scraps on my car which were not there prior to my trip, but it's a car park and sadly these things happen.”

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(Short Stay 1) - Posted 9 months ago

“Very quick and efficient service.”

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(Premium Meet And Greet) - Posted 9 months ago

“Parking service was first rate - pleasant, helpful staff with quick service. Nice airport but really bad shortage of seating! Getting charged £5 for dropping off or picking up is unfair to, the airport makes enough out of customers as it is once they are in airport!”

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(Premium Meet And Greet) - Posted 9 months ago

“Ridiculously expensive”

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(Short Stay 2) - Posted 9 months ago

“Excellent carpark and service easy to reach and well signed”

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(Short Stay 2) - Posted 9 months ago

Newcastle Airport is rated 4.6 based on 26,499 reviews