Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Webpage was easy to use to prepay the parking and the facilities relating to the parking areas was good also”

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(Long Stay) - Posted 9 months ago

“Easy to use service which made for a quick exit”

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(Short Stay 1) - Posted 9 months ago

“A good airport that is doing its best to put you off using it with car parking charges”

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(Short Stay 1) - Posted 9 months ago

“Excellent welcome from friendly staff. Highly recommend.”

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(Premium Meet And Greet) - Posted 9 months ago

“Excellent location for access to the airport. The new electronic drop of is brilliant and staff are amazing.”

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(Premium Meet And Greet) - Posted 9 months ago

“Really good used this facility on numerous occasions but it's not cheap”

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(Premium Meet And Greet) - Posted 9 months ago

“All car parks close to terminal were closed! Then on departure asked for £180 at gate”

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(Long Stay) - Posted 9 months ago

“Good service all round. Customer service reply quickly too”

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(Long Stay) - Posted 9 months ago

“Easy to find and easy to park”

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(Long Stay) - Posted 9 months ago

“Nice and easy start to you holiday”

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(Long Stay) - Posted 9 months ago

“Excellent service Quick check in and on return quick check out Would highly recommend meet & greet”

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(Premium Meet And Greet) - Posted 9 months ago

“Excellent parking facilities and plenty of spaces.”

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(Long Stay) - Posted 9 months ago

“Very easy website to navigate. Clear signage into the car park. No problem getting in to park our car and the same getting out on our return out.”

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(Short Stay 1) - Posted 9 months ago

“Easy to park , buses run though we normally walk to terminal, prices good”

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(Long Stay) - Posted 9 months ago

“Ideal 2 mins walk away from the airport doors.”

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(Short Stay 1) - Posted 9 months ago

“Over the many years of using the airport car park I have only had one issue when I could not book into short stay 1. When I have had to contact the customer support from abroad on a few occasions, I have found their response to be very prompt and extremely helpful. On a negative I find the fees quite expensive and would suggest better lighting at the exit barriers (particularly short stay 1) so you can see any instructions and the payment key pad without the need to shine a torch on these when dark.”

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(Short Stay 1) - Posted 9 months ago

“Parking no problem but my flights to and from Benidorm Spain were cheaper than parking the car for 3 nights ! Totally ridiculous pricing !!!!!!!”

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(Long Stay) - Posted 9 months ago

“The staff were all cheerful and helpful the location is perfect I will use again next time I fly.”

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(Premium Meet And Greet) - Posted 9 months ago

“Quick and efficient. Plenty of spaces. We use this at least 4 times each year”

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(Long Stay) - Posted 9 months ago

“Professional, helpful and friendly.”

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(Short Stay 1) - Posted 9 months ago

Newcastle Airport is rated 4.6 based on 26,955 reviews