Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,730 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,730 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and simple to book parking in the long stay car park.plenty of spaces and a free shuttle bus service couldn’t ask for any more 👍🏻”

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(Long Stay) - Posted 3 years ago

“easy to book even easier to park and curteous service”

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(Premium Meet And Greet) - Posted 3 years ago

“easy access to all car parks and access to the terminal”

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(Long Stay) - Posted 3 years ago

“I paid £115 for parking in short stay 2. Received the confirmation email to say it was all booked and paid for. Came back from holiday arrived about 2am, got to the car, got to the ticket barriers, put the ticket in and it said we owed about £160 or more can't remember the exact amount and had not recognised that it had been paid. I can't understand how that can happen it's supposed to be number plate Recognition? So pressed the button for assistance, spoke to someone on the other end who after asking us some questions saw it had indeed been paid beforehand and raised the barrier for us. This has happened to us twice before, once it hadn't read the number plate properly and had 1 number or letter wrong so had to get that sorted another time when I had to go find someone as the button I was pressing nobody was answering. So that is 3 times that has happened to us and all in all the parking service really needs improving especially the license number plate recognition and also to automatically recognising when parking has been pre paid. The Airport itself is wonderful, cannot fault it.”

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(Short Stay 2) - Posted 3 years ago

“Easy to park here when you find a space”

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(Long Stay) - Posted 3 years ago

“very close to airport and staff very professional”

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(Premium Meet And Greet) - Posted 3 years ago

“Very good staff 👍”

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(Premium Meet And Greet) - Posted 3 years ago

“Very easy to access and couldn't be nearer the airport entrance.”

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(Premium Meet And Greet) - Posted 3 years ago

“Great airport- the premium meet and greet car park was definitely worth the extra cost. Would use again.”

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(Premium Meet And Greet) - Posted 3 years ago

“System works seamlessly. Easy to park. Easy to leave. Close to the airport. Could do with a discount for longer stays.”

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(Short Stay 1) - Posted 3 years ago

“Easy access to the airport.”

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(Short Stay 2) - Posted 3 years ago

“perfect everything goes to plan , the short stay car parks are an excellent choice for me”

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(Short Stay 1) - Posted 3 years ago

“Quick, simple, an excellent service”

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(Premium Meet And Greet) - Posted 3 years ago

“CONVIENANT USEING CARPARK RIGHT NEXT TO AIRPORT, WE HAVE DONE FOR A LONG TIME. ONLY ISSUE IS HOW THE PRICE HAS MORE THAN DOUBLED IN THE LAST FEW YEARS, GETTING TO THE POINT WHERE USEING TAXI'S MIGHT BE THE CHEAPER OPTION”

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(Short Stay 1) - Posted 3 years ago

“Excellent service from a brilliant team”

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(Premium Meet And Greet) - Posted 3 years ago

“Newcastle airport including the parking facilities are excellent. Efficient and well run. My holiday starts the minute I park up”

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(Short Stay 1) - Posted 3 years ago

“Overall good, why online check in the same Qs, Parking service 1st class. Poor arrival experience held on plane 20 mins, drop off long walk back to passport control. The escalator has not worked for 3 years.”

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(Premium Meet And Greet) - Posted 3 years ago

“fast track car park is well positioned---ticket machines could do with updating---otherwise very good”

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(Premium Fast Track) - Posted 3 years ago

“Excellent service quick easy no hassle”

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(Premium Meet And Greet) - Posted 3 years ago

“We have not flown from Newcastle before and checked out the parking options after booking our flights. The information provided was clear and the options were easy to navigate through. We booked and the confirmation came straight through. On arrival at the airport the signage was easy to follow and the car park was easy to navigate around. The walk to the airport was short albeit there was a small hill to climb. Highly recommended”

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(Short Stay 2) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,730 reviews