Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,996 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,996 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Parked in short stay 2, great as usual.”

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(Short Stay 2) - Posted 3 years ago

“Very handy, no issues with parking despite delayed flights both outbound and inbound, reasonably priced too.”

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(Premium Meet And Greet) - Posted 3 years ago

“We have used this service many times and always have enjoyed excellent service with quick and easy drop off and collection. Warm and friendly reception area, highly recommended”

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(Premium Meet And Greet) - Posted 3 years ago

“Always use Newcastle Parking, it’s easy and well signed for spaces and a courtesy bus if you don’t want to walk. I have just returned from Majorca and while abroad we had the chance to extend our stay. Flights changed no bother. I rang airport parking staff were brilliant and extended my parking stay minimum charge well done. I also like emails with new info and discounts for parking, keep it up until my next booking.”

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(Long Stay) - Posted 3 years ago

“We arrived at the airport on 28/8/23 at 12pm and although busy, we parked easily, and caught the shuttle bus to the airport. Unfortunately our flight was cancelled due to the air traffic control disruption and so returned to our car at 7.30pm. I knew our situation was classed as an extraordinary occurrence and so was worried about all the extras we'd paid for our holiday. We spoke to a gentleman in the office on site and he assured us we could return the next day to continue our parking should our flight be rescheduled. Unfortunately our holiday was cancelled later that night and so the next day I emailed explaining the situation and hoping a refund could be arranged. I received a prompt reply offering us a full refund that day. I was so relieved and very grateful to your wonderful staff for being so understanding and helpful both on site and by email. We have rebooked our holiday for November and will be booking our parking again. May I take this opportunity to thank you all for helping us through what was a very difficult and disappointing time for my family (I have 2 disabled children). Your kindness was very much appreciated.”

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(Long Stay) - Posted 3 years ago

“We arrived at 04:00 early start drove straight in met by reception staff who explained were to park etc helped with suitcase and trolly great stress free survice same on way back super .”

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(Premium Meet And Greet) - Posted 3 years ago

“Only negative was price seems expensive if you want people to use airport”

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(Short Stay 1) - Posted 3 years ago

“We have used the Short Stay 2 car park twice this year. It's a very convenient car park & quite close to the actual Airport building. Sadly the cost of parking at the airport is rapidly rising so we may have to rethink our plans for getting to & from the airport for next year?! Perhaps users should be offered an incentive for future bookings?”

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(Short Stay 2) - Posted 3 years ago

“Very convenient for parking and so far have not had any issues with access or leaving my vehicle for a long stay. If I have had to cancel I have always received a refund promptly.”

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(Short Stay 1) - Posted 3 years ago

“No issues, found a space straight away, everything worked as it should, excellent service.”

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(Short Stay 1) - Posted 3 years ago

“It’s a car park that’s way too expensive.I stayed in short stay 2.there were discarded trolleys blocking me parking my car in the bay I chose.Is there any need to charge as much as you do?Parking my car was more expensive than my flights.”

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(Short Stay 2) - Posted 3 years ago

“Despite the interior of the airport changing every time you visit seemingly, the experience is always good even at the most busiest of times. A thoroughly well run airport at all levels.”

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(Short Stay 1) - Posted 3 years ago

“Newcastle Airport is a very good regional airport that could benefit from more scheduled flights to city destinations. The terminal facilities are good on the outbound side but expect long queues at passport control on the way in. It won't go unnoticed that during holiday seasons the parking charges become extortionate to the point I switched departure airports during this time for my travel. Pricing was pure profiteering without any regard for frequent customers.”

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(Long Stay) - Posted 3 years ago

“Quick, simple and convenient.”

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(Short Stay 2) - Posted 3 years ago

“Very easy to use polite syaff”

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(Premium Meet And Greet) - Posted 3 years ago

“Great Airport from the ease of parking to checking in with your airline provider. The airport is clean and has places to eat and have a coffee before you go through security, Security has always been a smooth process for us with no issues. once through there is a good selection of shops and places to get food and drinks alcoholic or not. Newcastle airport is the only one we use as it is our closest and also has 3 hotels within walking distance if we stay overnight for an early flight.”

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(Short Stay 2) - Posted 3 years ago

“The drop off parking machines are slow when they work but often they don’t. Drop off at the terminal isn’t t cheap either. So called fast track security often isn’t working at off peak hours so if anyone is thinking of paying for it at quieter times I wouldn’t bother. The Aspire lounge is often a zoo with noisy drunk people off on holiday. There used to be a decent BA lounge but not any more. You get entry to the Aspire if you have BA status but not to the “premium” section like other airline customers. Waiting for bags to be delivered is often a long wait. I’m almost always on domestic flights so I can’t speak about immigration etc but overall it’s a bit rubbish. There’s no reason to arrive here early to enjoy any facilities or amenities at the airport”

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(Short Stay 1) - Posted 3 years ago

“Very 👍 good,5 mins to terminal”

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(Long Stay) - Posted 3 years ago

“Travelled in august , everything went smoothly , no problems at all 👍”

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(Short Stay 1) - Posted 3 years ago

“Good customer service”

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(Premium Meet And Greet) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,996 reviews