Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,543 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,543 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“At the time we used the courtesy bus service on our landing, there was no signage to indicate where to wait for the bus, no place to call it from and as it was after midnight no persons to ask. I know renovations are taking place but surely an obvious temporary could be positioned for tired travellers to see. We have always used Newcastle Airport but Leeds Bradford is not that much further away.”

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(Long Stay) - Posted 3 years ago

“The various parking arrangements are good. However it is becoming an expensive luxury.”

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(Long Stay) - Posted 3 years ago

“Hi The car park was ideal but I thought it was a bit pricey. Many thanks”

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(Long Stay) - Posted 3 years ago

“Easy to park and 5 mins to terminal no hassle”

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(Long Stay) - Posted 3 years ago

“The car parking was so easy to use which took the stress out of traveling day. A short walk over to check in was so much better than waiting for a bus to take over to the airport. First time using this service and will be using again.”

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(Premium Meet And Greet) - Posted 3 years ago

“Used Premium Meet & Greet car parking. Drop off very easy, with an excellent member of staff in the office. Flight back delayed by 24 hrs. E-mailed the car park team overnight to advise and had a response before breakfast. Pick up equally smooth and friendly.”

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(Premium Meet And Greet) - Posted 3 years ago

“Polite staff and very easy to use”

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(Premium Meet And Greet) - Posted 3 years ago

“East to access. Parking secure and safe. Decided to walk with cases rather than wait for a bus, which can take a while to come Easy exit on return. No problems at all. Would recommend. Better discount for return users would be great.”

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(Long Stay) - Posted 3 years ago

“Although Shartstay 1 is always quite full, we have always found a space close to the departures lounge.”

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(Short Stay 1) - Posted 3 years ago

“Insufficient Disabled spaces in short stay car park 2 otherwise fine, much closer than the long stay facility”

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(Short Stay 2) - Posted 3 years ago

“excellent friendly service.”

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(Premium Meet And Greet) - Posted 3 years ago

“Seamless service from booking through to exiting the carpark”

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(Long Stay) - Posted 3 years ago

“Excellent hassle free booking”

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(Short Stay 1) - Posted 3 years ago

“Was far for me to walk wish I had got the short stay everything else was great”

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(Long Stay) - Posted 3 years ago

“Polite and friendly staff, very quick to use this service, will be booking again later in the year, thankyou.”

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(Premium Meet And Greet) - Posted 3 years ago

“Love this airport, hassle-free check in and speedy security checks. Great selection of food and bars once through security, Plenty of onsite and offsite parking options available.”

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(Short Stay 1) - Posted 3 years ago

“First time flying out of Newcastle. We chose the Premium Fast Track parking. It was right next door to the terminal and very convenient. More expensive but worth every penny. Airport facilities were great. Journey from check in to departure lounge was seamless.”

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(Premium Fast Track) - Posted 3 years ago

“We have a blue badge but were unable to find a disability space and ended up in area H bus stop 10. Quite a distance from parking to bus stop. On returning to collect car we waited almost 25 minutes for the return bus to the carpark, only to find that someone had hit our car and left it with a large scratch on the driver's side rear. All this for £ 79 !!!. We are travelling again in September but are unhappy about booking the carpark again.”

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(Long Stay) - Posted 3 years ago

“Great parking, I use Newcastle Airport parking every year”

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(Short Stay 2) - Posted 3 years ago

“Fly from Newcastle Airport wherever possible. Staff are friendly and helpful, Airport is very clean and easy to navigate with great facilities.”

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(Premium Meet And Greet) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,543 reviews