Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,047 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent efficient service. Will always use in future.”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to use website. Usually find a discounted price. Very reasonable. Prompt customer service response.”

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(Short Stay 1) - Posted 3 years ago

“Excellent value for money and first class staff”

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(Long Stay) - Posted 3 years ago

“A good system to book on and no problem finding a spare place to park.”

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(Short Stay 1) - Posted 3 years ago

“Very good!”

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(Short Stay 2) - Posted 3 years ago

“No service! I have already been in contact with admin regarding this. The courtesy shuttle only operates for a limited time period at the moment, which means that most have a long slog from the long term park to the terminal. The 'short walk' stated on the website, is not so short when lugging bags. There are no trolleys in the car parks so if you have more than one piece of luggage...bad luck! Even when these buses are in operation, the intercom is manned by someone with no customer care training (i.e very rude). The car parks are mostly closed and the one featureless park in operation has no row numbers so unless you use an app, get ready for a long search to find your vehicle on return.”

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(Long Stay) - Posted 3 years ago

“Hassle free parking”

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(Long Stay) - Posted 3 years ago

“Efficient / excellent hassle free parking . From dropping your car off to returning and collecting. Courteous / friendly staff who immediately make you feel at ease.”

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(Premium Meet And Greet) - Posted 3 years ago

“Newcastle parking ,meet and greet, first class service and so easy to use .”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to book on line . Good communication to confirm booking and 10 percent off which was offered to me. Also I like the fact that there is an on site office should a customer need help. Parking is clearly marked as is pedestrian walkways. Proximity to airport good. Full marks all round!”

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(Long Stay) - Posted 3 years ago

“Efficient in almost everything. Would have given 5 stars but didn't like having to get on a bus. Think that is where I caught covid.”

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(Premium Meet And Greet) - Posted 3 years ago

“The receptionist was cheerful, friendly and we found the service good value and perfect to use. We wouldn't use any other. Dr Alan Richardson”

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(Premium Meet And Greet) - Posted 3 years ago

“Seamless experience from parking to checking in to security and departure. My favourite airport. Keep up the good work.👍”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy and efficient parking.”

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(Short Stay 1) - Posted 3 years ago

“Parking at Meet and Greet enhances our holiday when both dropping off the car and collecting on our return”

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(Premium Meet And Greet) - Posted 3 years ago

“No issues easy walk to terminal.”

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(Short Stay 2) - Posted 3 years ago

“For the cost best place to park easy and quick walk into the airport staff always helpful and friendly”

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(Premium Meet And Greet) - Posted 3 years ago

“Used the Meet & Greet parking service - very easy & lovely staff! Inside we passed through security quickly & entered the Aspire Lounge. The service, drinks, & food was above expectation. Would highly recommend both the parking & lounge options as value for monney for premium service.”

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(Premium Meet And Greet) - Posted 3 years ago

“Very busy, but I would ask why it’s so expensive for people only staying overnight. Why can’t there be a publicised price for 1 day up to 28 nights so we can see an increased cost by the day. Thanks Adrian”

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(Long Stay) - Posted 3 years ago

“Very close to terminal Secured car park”

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(Premium Fast Track) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,047 reviews