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Newcastle Airport Reviews

4.6 Rating 26,184 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 26,184 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Arrived at 4am to find we had been scammed by Skypark. Guy on desk did not hesitate to help us out 100% and booked us in there and then for a week.
Helpful Report
(Premium Meet And Greet) - Posted 4 years ago
Worked well, used Premium Meet and Greet for the first time - all worked as expected, no delays. Everything as expected!
Helpful Report
(Premium Meet And Greet) - Posted 4 years ago
The whole Meet and Greet service was really good and we’ll definitely use it again in the future.
Helpful Report
(Premium Meet And Greet) - Posted 4 years ago
Could not have been any easier, effective and simple to use. So near to terminal and quick. Staff were great too.
Helpful Report
(Premium Meet And Greet) - Posted 4 years ago
An excellent, efficient, very friendly and very convenient service. 5 star and definitely recommended.
Helpful Report
(Premium Meet And Greet) - Posted 4 years ago
Fast track parking when you have an infant with you is worth every minute saved.
Helpful Report
(Premium Fast Track) - Posted 4 years ago
Great service, couldn’t be any easier would definitely recommend
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(Premium Meet And Greet) - Posted 4 years ago
Quick and easy.
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(Premium Meet And Greet) - Posted 4 years ago
Trouble free parking as always
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(Short Stay 1) - Posted 4 years ago
Pleased to see this service return
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(Premium Meet And Greet) - Posted 4 years ago
Beautiful stress free airport. Not too busy, but ell lit and plenty of smiles from the people who work there
Helpful Report
(Premium Fast Track) - Posted 4 years ago
Not many spaces but really close to terminal, easy get in and out.
Helpful Report
(Short Stay 2) - Posted 4 years ago
Parking - Meet & Greet parking well worth the extra cost, no struggling to get cases on a bus, minimal exposure to poor weather. Friendly, effcient staff. - still think direction signage very poor especially exiting car parks at dead of night in bad weather Check-in, Security etc - normally quick and hassle-free Catering - most outlets in need of a refurb and attention to service and cleanliness Shops, Duty Free - good selection with helpful staff Departure gates - ok, variable depending on airline's handling agents Arrivals - ok, unless arriving in poor weather and then bussed in - Border Force generally well organised with Passport Gates as well as staff in attendance Baggage - been flying from NCL for many years and still surprised how long it takes for bags to appear even when only one flight being handled
Helpful Report
(Premium Meet And Greet) - Posted 4 years ago
Quick and efficient service. Staff are friendly and professional
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(Premium Meet And Greet) - Posted 4 years ago
Booked long stay car park but not told courtesy bus was not running when I booked paid £45 and had to drag suitcases to terminal disgrace
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(Long Stay) - Posted 4 years ago
Very good service from start to finish So convenient 5 Starr
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(Premium Meet And Greet) - Posted 4 years ago
Parking charges are excessive. They should use dynamic pricing like airlines so the car parks are fully utilised rather than half empty due to exorbitant prices. £45 a week in long stay is a fair price but recently it’s been costing £60+ or more. The airport management should also take a drive up to Edinburgh to see how an airport should be run. Newcastle airport needs a deep clean and they should charge accordingly to the facilities they offer in their grossly overpriced and grubby hospitality outlets airside. Security is the only good point with friendly staff and an efficient system.
Helpful Report
(Premium Meet And Greet) - Posted 4 years ago
As usual efficient and yrouble free.
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(Short Stay 1) - Posted 4 years ago
Good deal on parking. Friendly airport.
Helpful Report
(Short Stay 1) - Posted 4 years ago
No hassle car parking.
Helpful Report
(Premium Fast Track) - Posted 4 years ago
Newcastle Airport is rated 4.6 based on 26,184 reviews