Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,184 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Clean with good service and helpful staff”

Helpful Report

(Long Stay) - Posted 4 years ago

“Used the premium meet and greet facility recently. Was competitive on price, easy to use and no hassle at all. Would strongly recommend as it takes any stress out of the parking process”

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(Premium Meet And Greet) - Posted 4 years ago

“As I am disabled very disappointed no buses running in the car park”

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(Long Stay) - Posted 4 years ago

“Excellent service”

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(Premium Meet And Greet) - Posted 4 years ago

“All good. Entry and exit problem free, acceptable short walk to terminal, no traffic or misleading signage.”

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(Long Stay) - Posted 4 years ago

“Very efficient and helpful staff going through security when departing. Absolutely awful border force organisation at passport control when returning. Long delays and chaos at automatic passport machines. Previous experiences at the airport have always been very pleasant. Meet and greet parking very efficient and understanding of delays due to passport control.”

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(Premium Meet And Greet) - Posted 4 years ago

“Great value for money, car park is so close to the terminal, stress free airport parking, would definitely use again.”

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(Short Stay 1) - Posted 4 years ago

“New premium meet and greet service is excellent. Would be better with more than 1 member of staff though! Collecting our car was quite a wait”

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(Premium Meet And Greet) - Posted 4 years ago

“Excellent service, pull up , park outside of terminal, short walk and your ready to board your flight knowing that your car is safe and once inside the terminal and your through customs an excellent variety of duty free bargains and plenty of choice to eat and drink while waiting to Board.”

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(Short Stay 1) - Posted 4 years ago

“Parking was fine. The problem I always seem to have is at the exit barrier. When I insert the ticket the machine always asks for a payment even thought I’ve pre booked and paid. Therefore I always need to speak to operator who checks the registration of car then raises the barrier.”

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(Short Stay 2) - Posted 4 years ago

“Would highly recommend directions we were given were spot on leading straight to the car park we had no trouble parking”

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(Short Stay 2) - Posted 4 years ago

“Service was brilliant”

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(Long Stay) - Posted 4 years ago

“Signs for premium meet and greet not clear but once in service excellent”

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(Premium Meet And Greet) - Posted 4 years ago

“Great experience from our last visit to NCL airport From the twilight check-in, the premium meet and greet car parking to the special assistance organised by Jet2 the staff throughout are a credit and gave exceptional service”

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(Premium Meet And Greet) - Posted 4 years ago

“Easy and quick to use, excellent customers services”

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(Long Stay) - Posted 4 years ago

“Easy procedure ,price very good”

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(Short Stay 2) - Posted 4 years ago

“na,,,,,,,,,,”

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(Short Stay 2) - Posted 4 years ago

“Overall good but parking becoming expensive, now going to get taxi as its cheaper.having used parking 3 times in the last 5 months a loyalty card system would be good.dont lose customers.”

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(Short Stay 2) - Posted 4 years ago

“My actual experience would rate a 5 except for 1 thing that concerned me with the parking. We were 10 or 15 minutes late getting to the car and had to pay a few pounds to exit the car park. This was due to waiting gor our luggage. If our plane had been delayed for any time it seemed we would have had to pay the full charge for using the express car park which would have been astronomical. The actual airport experience I would rate highly although we did wat 45 minutes for the food we ordered so it was a good job our plane was delayed a couple of hours. Loved the spa and being in Newcastle means everyone was super friendly!!”

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(Short Stay 1) - Posted 4 years ago

“Easy parking, short walk to terminal. Plenty spaces available.”

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(Short Stay 2) - Posted 4 years ago

Newcastle Airport is rated 4.6 based on 26,184 reviews