Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,199 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,199 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very easy to use service , but far too over priced”

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(Premium Meet And Greet) - Posted 8 months ago

“Short stay 2 easy access and plenty of parking spaces. Not too far to walk to station but hopefully not raining.”

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(Short Stay 2) - Posted 8 months ago

“Never any problems, always feels relaxed and helpful staff”

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(Premium Meet And Greet) - Posted 8 months ago

“Great price secure parking”

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(Short Stay 1) - Posted 8 months ago

“No problem parking or getting to the terminal. Leaving the terminal was another matter. I pre-booked yet the barrier wouldn't lit after inserting my ticket unless I paid £115. I tried calling customer services but as it was past 5pm they were closed. I went to the park and fly office where a nice man checked my booking and after a few clicks on his computer says the ticket would now work. Which it did. It was stressful as I was on my own and couldn't get through to customer services. Had there been a notice of some sort, I wouldn't have felt so isolated. Definitely not a good experience.”

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(Long Stay) - Posted 8 months ago

“Always pre-book short stay, twice this year have been shown a bill for £300+ for unauthorised parking, however the matter has been dealt with quickly by telephone operator who lifted the barrier. My registration always shows on the top of the bill so possibly a technical glitch”

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(Short Stay 1) - Posted 8 months ago

“Despite an early drop-off the attendant staff were on-hand, helpful, and in good humour. Our drop-off and collection was well managed and seamless.”

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(Premium Meet And Greet) - Posted 8 months ago

“NCL is our preferred local international airport, to which we use several times per year. Come business or leisure I would highly recommend meet and greet service, seconds to leave your vehicle and ready and waiting on your return. Also so close to the terminal.”

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(Premium Meet And Greet) - Posted 8 months ago

“Anytime I’ve used car park my car has been safe, app easy to use and book”

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(Long Stay) - Posted 8 months ago

“Very efficient and friendly staff”

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(Premium Meet And Greet) - Posted 8 months ago

“Good airport but very expensive parking”

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(Long Stay) - Posted 8 months ago

“Very easy drop off and pick up at the premium meet and greet.”

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(Premium Meet And Greet) - Posted 8 months ago

“Excellent service from start to finish. very good value all round”

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(Long Stay) - Posted 8 months ago

“Hassle free parking great service”

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(Premium Meet And Greet) - Posted 8 months ago

“So easy to prebook! Just in and out with a great deal! Sometimes I’m a bit confused about where to park but that’s a “me” problem! Courtesy Bus drivers are very helpful and always around!”

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(Long Stay) - Posted 8 months ago

“great very good”

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(Short Stay 1) - Posted 8 months ago

“We've now incorporated the cost of parking into the holiday cost( not viewing it as an extra) and are using the short stay parking for our holidays. We have yet to be let down by the system and can always find a spot. On the occasion we've had to change the booking the girls have been super efficient and friendly.”

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(Short Stay 1) - Posted 8 months ago

“Parked in short stay very convenient for getting in and out of airport definitely best place for us to park.”

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(Short Stay 1) - Posted 8 months ago

“Handy but expensive”

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(Short Stay 1) - Posted 8 months ago

“It's very easy to find parking, and there is only a short walk to the airport.”

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(Long Stay) - Posted 8 months ago

Newcastle Airport is rated 4.6 based on 25,199 reviews