Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,950 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,950 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Once again booked into premium car parking Staff are very polite and engaging with my 8 year old Will definitely use again Still waiting for that discount code lol”

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(Premium Meet And Greet) - Posted 5 months ago

“Great airport, massive in size, unfortunately for disabled users there's not enough spaces closer to the main entrance, so a long way to walk with baggage 😕”

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(Long Stay) - Posted 5 months ago

“Excellent location, close to the terminal. Cheaper than a return taxi trip.”

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(Short Stay 2) - Posted 5 months ago

“straight forward and good easy service”

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(Short Stay 2) - Posted 5 months ago

“Very good staff are all very polite 10 out of 10”

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(Premium Meet And Greet) - Posted 5 months ago

“Fantastic service from the team at Newcastle parking. Spacious and easy to find a space near the terminal. I foolishly left a window slightly open which I only discovered once at my destination through an app on my Car. The team reacted very quickly to my request to go to my Car and take a photo and send to me. The photo reassured me that it was not a major issue. I really appreciated their action and assistance.”

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(Short Stay 1) - Posted 5 months ago

“Brilliant car park just a short stroll to the terminal, plenty of spaces. Entry and exit is stress free. Also bus shuttle service.”

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(Long Stay) - Posted 5 months ago

“No issues whatsoever”

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(Short Stay 1) - Posted 5 months ago

“Parked up and bus was waiting absolutely fantastic driver also very friendly”

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(Long Stay) - Posted 5 months ago

“Excellent car park , couldn’t get any nearer to the terminal . Extra wide parking . Feel car is secure . Wouldn’t park anywhere else”

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(Premium Fast Track) - Posted 5 months ago

“Easy to book online. A great airport car park and straightforward to get to. Really handy. Expensive.”

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(Short Stay 1) - Posted 5 months ago

“Always book regular they normally send me a discount after returning and a rebook in advance especially with cost everywhere increasing, I had to change vehicle details day before travel rang customer service no problem sorted 👍✔️👏👌”

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(Short Stay 2) - Posted 5 months ago

“90 steps to the terminal entrance. Excellent!”

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(Short Stay 1) - Posted 5 months ago

“Fantastic car park.”

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(Long Stay) - Posted 5 months ago

“Second tine I have used the short stay 2 cat park and had no issues at all. Easy to use and close to the airport. Spot on !!”

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(Short Stay 2) - Posted 5 months ago

“Feel safe leaving my car there when im away on holiday”

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(Long Stay) - Posted 5 months ago

“Seamless, in and out, even though delayed, without any problems.”

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(Short Stay 1) - Posted 5 months ago

“A mix of good and bad. Positives: Convenient parking (although pedestrian route signage could be better), quick check in and security. Negatives: The food from the Quaystone 'restaurant' was really poor and overpriced - the 'giant stottie' was a standard breadbun, little bigger than a fried egg.”

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(Short Stay 2) - Posted 5 months ago

“Always use short stay one, smooth entry and exit never any issues would highly recommend”

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(Short Stay 1) - Posted 5 months ago

“Like most airport parking - very expensive but no alternative - the car park revenue will be a very lucrative business but still cheaper than taxis. Often find it difficult to find car when returning in the dark . Some kind of Internet connection app would be very helpful - especially for the over 70' s”

Helpful Report

(Long Stay) - Posted 5 months ago

Newcastle Airport is rated 4.6 based on 26,950 reviews