Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,200 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,200 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Booked online, received ticket on entry and parked up. On return, drove up to barrier which automatically opened and we left. So easy, tension free.”

Helpful Report

(Short Stay 1) - Posted 9 months ago

“Parking was in walking distance of entrance . Took us 2 minutes. Entry and exit was simple without any problems. Have used this car parking before and will use again in future.”

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(Short Stay 1) - Posted 9 months ago

“Think the parking charge is very expensive compared to Edinburgh & Teeside. Would leave my car more often if it was cheaper. Sometimes it’s cheaper to get taxi in & out.”

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(Long Stay) - Posted 9 months ago

“Very good”

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(Short Stay 2) - Posted 9 months ago

“Process for booking is simple and efficient. Instructions and information are provided after booking and gives clear and concise details about arrival and departure. Overall an easy and well managed process.”

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(Short Stay 1) - Posted 9 months ago

“Easy efficient service, many thanks.”

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(Premium Meet And Greet) - Posted 9 months ago

“Always provide an excellent service friendly staff and the site is very secure.”

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(Premium Meet And Greet) - Posted 9 months ago

“Prices are crazy to park cheaper to get a taxi”

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(Premium Meet And Greet) - Posted 9 months ago

“The carpark is to far away lfrom the main airport”

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(Long Stay) - Posted 9 months ago

“Excellent staff, quick access and exit. Pricing could be a little less expensive for the Premium Meet and Greet - suggest price per traveller rate rather than per vehicle?”

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(Premium Meet And Greet) - Posted 9 months ago

“Excellent service, so easy to park up and drop off your keys. Super close to the terminal and smooth easy to pick your car up on the way back. Used it loads and will use it again.”

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(Premium Meet And Greet) - Posted 9 months ago

“Lovely friendly staff , excellent customer service”

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(Premium Meet And Greet) - Posted 9 months ago

“On leaving for some reason we were going to be charged a daily rate 😱😱😱we contacted the office with our booking reference & the gate was lifted no apology from the operator or further contact doesn’t take much to say sorry about the mistake.”

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(Short Stay 1) - Posted 9 months ago

“Easy to navigate, safe car park.”

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(Long Stay) - Posted 9 months ago

“My favourite North East airport”

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(Premium Meet And Greet) - Posted 9 months ago

“Makes both outbound and inbound muchveasier”

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(Premium Meet And Greet) - Posted 9 months ago

“Convenient , easy to use and book . Friendly , helpful staff .”

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(Premium Meet And Greet) - Posted 9 months ago

“Great no problems Easy to park Short walk to airport building plenty of luggage trollies available”

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(Long Stay) - Posted 9 months ago

“Always very good”

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(Short Stay 1) - Posted 9 months ago

“Found it a bit expensive, taxi would have been cheaper. Also was concerned I would not get parked. No information about what to do if all the spaces are taken on the day and tome I booked.”

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(Short Stay 1) - Posted 9 months ago

Newcastle Airport is rated 4.6 based on 25,200 reviews