Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,792 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,792 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Use meet and greet - smooth handovers and staff pleasant. Appreciate the 10/15% off offers 👍😊”

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(Premium Meet And Greet) - Posted 5 months ago

“I've been using the airport at least 3-4 times a year using the short stay car park and find it no problem getting parked and easy access to the terminal. Over the last 3 years now the price is going up and up and I rely on discounts to come through for me to afford it. Its now going to be cheaper to arrange a taxi, the airport now is taking my experience of driving to the airport away from me.”

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(Short Stay 1) - Posted 5 months ago

“Very efficient”

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(Premium Meet And Greet) - Posted 5 months ago

“Easy to find no issues the buses ran regular Would use service again”

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(Long Stay) - Posted 5 months ago

“Easy to locate and transfer to airport good. Only one problem the buses transferring to and from are really in need of a good clean.”

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(Long Stay) - Posted 5 months ago

“Lost my ticket on my return I pressed the help button n was helped straight away no problems”

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(Short Stay 2) - Posted 5 months ago

“All on time. No complaints.”

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(Premium Meet And Greet) - Posted 5 months ago

“Always use Premium meet and greet. Parking right next to where you drop your keys off . Always a friendly welcome and goodbye. Very short walk to the terminal.”

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(Premium Meet And Greet) - Posted 5 months ago

“Too expensive.”

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(Short Stay 1) - Posted 5 months ago

“Always happy to help .prompt service”

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(Premium Meet And Greet) - Posted 5 months ago

“I always use short stay one as I’m not well with cancer and being weak so I only have to get a trolley and cross the road this time it was full so used short stay 2 but it wasn’t bad just up the covered shelter and again no problems I won’t book anywhere than direct regardless of some sites being cheaper I stick to what I know best old school I’ve used it this way since 2001 thanks again Newcastle airport car safe secure and no problems”

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(Short Stay 2) - Posted 5 months ago

“Great parking easy access to terminal, plenty of parking spaces”

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(Short Stay 1) - Posted 5 months ago

“We always use the long stay car park when we fly from Newcastle. There is plenty of secure parking available and the shuttle bus runs at regular intervals, although it’s only a 10 minute walk to the terminal”

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(Long Stay) - Posted 5 months ago

“Literally 20mins after the plane door opening we were in the car on the way home. Parking right outside the airport doors, very convenient and so easy to use”

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(Premium Meet And Greet) - Posted 5 months ago

“Airport great. Parking ridiculously expensive.”

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(Long Stay) - Posted 5 months ago

“Easy to use app. Choice of pricing/ location. Some numbering / lettering of rows/ bays would be helpful.”

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(Short Stay 2) - Posted 5 months ago

“So convenient and always a very quick and efficient service. Love how there a person there to help and you’re not having to deal with a machine.”

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(Premium Meet And Greet) - Posted 5 months ago

“Excellent, efficient and friendly service”

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(Premium Meet And Greet) - Posted 5 months ago

“Easy and convenient. Staff always on point and friendly.”

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(Premium Meet And Greet) - Posted 5 months ago

“Great airport with flights to loads of destinations. Friendly staff, good shopping and restaurants.”

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(Premium Meet And Greet) - Posted 5 months ago

Newcastle Airport is rated 4.6 based on 25,792 reviews