Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,205 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service generally - except Border Control too slow on return and parking ridiculously expensive.”

Helpful Report

(Short Stay 2) - Posted 9 months ago

“Premium Meet and Greet service may be a bit more expensive but worth it for good service and proximity to arrivals/departure”

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(Premium Meet And Greet) - Posted 9 months ago

“Excellent service very easy to use, swiftly moving from park up to terminal normally around 4 to 5 minutes of arriving at the car park, very easy pick of car on return around 2 minutes, will definitely use again and have used previously on a number of occasions.”

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(Premium Meet And Greet) - Posted 9 months ago

“I normally use short stay 1 at Newcastle airport as it is convenient and very secure just a few metres walk from the terminal building. I’ve also used the long stay car park and found that to be very good aswell with a short shuttle bus ride to the terminal building I particularly like the fact you just drive up to the car park take your ticket and that’s it then on departure you just pop your ticket into the barrier machine and your on your way hassle free experience from start to finish with no need to worry about your vehicle while your away”

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(Short Stay 1) - Posted 9 months ago

“Friendly and professional staff who go that extra yard to facilitate tour experience.”

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(Premium Meet And Greet) - Posted 9 months ago

“Excellent access airport parking Very secure”

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(Short Stay 1) - Posted 9 months ago

“Only one issue, signage to the Meet and Greet is very poor. Other than that it's a fast courteous service and will certainly use again.”

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(Premium Meet And Greet) - Posted 9 months ago

“Easy, secure parking with great space in each bay. Easy to book onilne. Will be booking again for our next trip.”

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(Short Stay 1) - Posted 9 months ago

“efficient and easiest way to start and end your trip”

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(Premium Meet And Greet) - Posted 9 months ago

“First class service Highly recommend”

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(Long Stay) - Posted 9 months ago

“Parked easily although car park D sjoen as fill - it wasn't. £80 for Monday to Friday parking expensive.”

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(Long Stay) - Posted 9 months ago

“So easy and efficient”

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(Premium Meet And Greet) - Posted 9 months ago

“I've used this service many times and have always found staff to be friendly and efficient. Seemless transition both ways every time.”

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(Premium Meet And Greet) - Posted 10 months ago

“Not enough spaces to park. We spent 3/4 of an hour going round and round. There were spaces in the closed sections. My partner is disabled and we found it hard to find a space. Why is it that these areas that have disabled are closed?”

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(Long Stay) - Posted 10 months ago

“All straightforward and easy. Have used for years.”

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(Long Stay) - Posted 10 months ago

“Easy to use, secure parking, reasonable prices and a short walk to the terminal. Really convenient and efficient service.”

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(Short Stay 2) - Posted 10 months ago

“Staff are so helpful and make it easy to get through the Airport.”

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(Long Stay) - Posted 10 months ago

“Hi we lost our car forgot where we parked it and our battery was flat Your staff was so helpful found our car And started it for us thankyou ☺️”

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(Long Stay) - Posted 10 months ago

“Very professional, helpful with my disabled wife to get assistance help in to terminal.”

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(Premium Meet And Greet) - Posted 10 months ago

“Quick, easy and convenient”

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(Short Stay 1) - Posted 10 months ago

Newcastle Airport is rated 4.6 based on 25,205 reviews