Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,953 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,953 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy access. Customer friendly staff. Collection arrangements great.”

Helpful Report

(Premium Meet And Greet) - Posted 6 months ago

“Meet & greet was so convenient. It is only a short 2 minute walk to the terminal. Easy check in and collection on return.Would highly recommend and will definitely be using in the future.”

Helpful Report

(Premium Meet And Greet) - Posted 6 months ago

“Parking works well apart from trying to charge me over £500 on exit - clerical error!! Airport clean and efficient Greggs a bonus a little expensive airside but aren’t they all. Duty free cheaper than on aircraft.”

Helpful Report

(Short Stay 2) - Posted 6 months ago

“Used the meet and greet facility -excellent. Personally like the fact that you don’t have to take your car keys on holiday with you - one less thing to worry about. 👍😊”

Helpful Report

(Premium Meet And Greet) - Posted 6 months ago

“WE WERE UNFORTUNATELY CAUGHT UP WITH CANCELLED EMIRATES FLIGHT. WE ARRIVED SOME 12 HOURS LATE . THE ASSISTANT ON DUTY (15/03/26 APPROX 23.00) WAS EXCELLENT UNDERSTANDING AND APPRECIATING WE WERE TIRED FROM TRAVELLING WE EXPLAINED WE COULD NOT FIND OUR TICKET, EXPECTING IT TO BE A PROBLEM. HE THEN GAVE US OUR TICKET EXPLAINING WE NEVER EVEN PICKED IT UP.. EXCELLENT SERVICE..”

Helpful Report

(Premium Meet And Greet) - Posted 6 months ago

“Always able get a space near terminal. Very easy entry and exit. If assistance needed staff very prompt and friendly.Would recommend.”

Helpful Report

(Short Stay 1) - Posted 6 months ago

“Great parking facility and just a short walk to terminal”

Helpful Report

(Short Stay 2) - Posted 6 months ago

“Excellent and easy parking A+++++”

Helpful Report

(Short Stay 1) - Posted 6 months ago

“Very efficient and convenient, the staff were a great assistance, only downside is the cost”

Helpful Report

(Premium Meet And Greet) - Posted 6 months ago

“Easy and straight forward. Helpful staff.”

Helpful Report

(Premium Meet And Greet) - Posted 6 months ago

“Excellent service and very helpful”

Helpful Report

(Premium Meet And Greet) - Posted 6 months ago

“Good service walking distance to the airport bus provided if you need it the only down side was its expensive to stay there prices need looking at”

Helpful Report

(Long Stay) - Posted 6 months ago

“Easy to use and very helpful staff.”

Helpful Report

(Premium Meet And Greet) - Posted 6 months ago

“The only criticism is there are never any disabled bays in short stay 1 available.”

Helpful Report

(Short Stay 1) - Posted 6 months ago

“Xxxxxxxxx”

Helpful Report

(Long Stay) - Posted 6 months ago

“Easy to find but one carpark looks like another. Could do with numbering the isles to make it easier to find your car when you return”

Helpful Report

(Long Stay) - Posted 6 months ago

“Meet and Greet parking at Newcastle is easy to find, very close to the terminal and the staff are excellent”

Helpful Report

(Premium Meet And Greet) - Posted 6 months ago

“Staff are very friendly, welcoming and helpful. Great start to the holiday and nice to come back to a friendly and helpful person - especially when you’ve misplaced your ticket!!!”

Helpful Report

(Premium Meet And Greet) - Posted 6 months ago

“Cat fault the service .we were delayed on return due to war in Iran and they never charged me for being 5 days late getting back.And the price was good for the long stay”

Helpful Report

(Long Stay) - Posted 6 months ago

“Happy for the most part, would’ve given 5 stars if the pricing wasn’t so outrageous!”

Helpful Report

(Short Stay 2) - Posted 6 months ago

Newcastle Airport is rated 4.6 based on 26,953 reviews