Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,205 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service but a map to show where shuttle bus stops at Airport to pick you would have been good. It was cold and windy when we got off, didn’t know where shuttle bus stops, no time table was sent and we started walking with luggage & kids. A generic map and time table of shuttle bus must be sent to email so we know where to go. Thank you”

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(Long Stay) - Posted 10 months ago

“Prices are getting expensive, compared to other airports .”

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(Long Stay) - Posted 10 months ago

“Easy to park close to the terminal. Excellent new security system and a good offering of places to eat”

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(Short Stay 1) - Posted 10 months ago

“no problem finding a parking spot and changing time of pick up , not cheap but worth it”

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(Short Stay 1) - Posted 10 months ago

“Best way to start a holiday, no hassle.”

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(Premium Meet And Greet) - Posted 10 months ago

“Four generations travelling together. Parking very close together Hilton where we stayed overnight prior to our flight. Was of benefit on return to be close to terminal especially with to 70’+ and four year old boys n group. Will definitely use again and recommend to family & friends.”

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(Short Stay 1) - Posted 10 months ago

“Easy access to parking coupled with close vicinity to terminal, in additon parking spaces were nice and wide.”

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(Premium Fast Track) - Posted 10 months ago

“the meet and greet parking is very easy to use”

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(Premium Meet And Greet) - Posted 10 months ago

“I felt it was quite expensive and places were limited”

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(Long Stay) - Posted 10 months ago

“Freindly staff, closest to the airport, Hassle free parking. The best way to start your holiday.”

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(Premium Meet And Greet) - Posted 10 months ago

“Easy to Find, clear instructions and very friendly staff? Great service!”

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(Premium Meet And Greet) - Posted 10 months ago

“Clean, secure and easy to navigate”

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(Premium Meet And Greet) - Posted 10 months ago

“Short stay car park was very convenient. Second time in a row that I have used Newcastle Airport Car Park and it has not recognised my number plate on exit. Small thing but annoying to have to speak to someone at 02:30 in the morning.”

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(Short Stay 1) - Posted 10 months ago

“Ridiculously expensive now to park at this airport which has no opposition so they are being very greedy. Pre COVID l could park here for half the price they charge now. What a rip off, get a taxi it will be cheaper.”

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(Short Stay 1) - Posted 10 months ago

“It was a breeze and very well organised. We are used to travelling from EDI and will not hesitate to fly from NCL again.”

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(Premium Meet And Greet) - Posted 10 months ago

“Fantastic service ,so easy to find and had no hassle at all. Would recommend this service and definitely will use again thanks.”

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(Premium Meet And Greet) - Posted 10 months ago

“The parking is too expensive”

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(Long Stay) - Posted 10 months ago

“Quick efficient service”

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(Premium Meet And Greet) - Posted 10 months ago

“Parking terrible Took over 20 minutes to find a parking space on arrival. When leaving at 1:30 am (3 flights landing at the same time), car park barriers were not working so had to be manually operated by an attendant - another waiting time of 30 minutes and a huge queue - unnacceptable!”

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(Long Stay) - Posted 10 months ago

“Excellent service”

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(Premium Meet And Greet) - Posted 10 months ago

Newcastle Airport is rated 4.6 based on 25,205 reviews