Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,023 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,023 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Easy to book and great shuttle service.”

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(Long Stay) - Posted 8 months ago

“parking was very easy , check in good , security was really slow especially when the terminal was quiet, bars etc where clean and quick service”

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(Short Stay 2) - Posted 8 months ago

“Plenty of parking”

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(Long Stay) - Posted 8 months ago

“Using the machine was new to me. I preferred the personal touch. Greeting and explanation of the new process could have been more welcoming.”

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(Premium Meet And Greet) - Posted 8 months ago

“Premium Meet and Greet parking is excellent. We always use it if we can. Very easy and quick.”

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(Premium Meet And Greet) - Posted 8 months ago

“Incredibly expensive in comparison to other airports”

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(Long Stay) - Posted 8 months ago

“We love using NCL airport for several reasons. Firstly the car park is very close to the terminal, secondly the airport staff at check in are friendly and welcoming but what sets NCL above others for me is that the security staff are cheery and polite and helpful. That is not the case in all other UK airports so keep up the good work NCL and we'll keep coming back PS the new scanners are great also and reduce the queues, great investment!”

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(Premium Fast Track) - Posted 8 months ago

“Alwaysus3 short stay 1 was lot more expensive this time but worth for convenience”

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(Short Stay 1) - Posted 8 months ago

“good straight forward service...could be cheaper”

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(Long Stay) - Posted 8 months ago

“Usually smoothly in and parked. System works well. Makings on the roads showing what sections the road leads to would be useful. Ie areas 1 to 5.”

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(Long Stay) - Posted 8 months ago

“Quick easy and convenient . Pleasant staff”

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(Premium Meet And Greet) - Posted 8 months ago

“Great service”

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(Long Stay) - Posted 8 months ago

“Excellent parking facility! Quick drop off and collection of our vehicle. Would highly recommend”

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(Premium Meet And Greet) - Posted 8 months ago

“Expensive but convenient”

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(Premium Fast Track) - Posted 8 months ago

“Very professionally run”

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(Premium Meet And Greet) - Posted 8 months ago

“Used Long Stay Car Park for Car Parking. Signs easy to follow no problems. Starting to get a bit pricey though. Airport check in, no problem. Used Greggs before going through security. Security no problem either and hardly any queue. Didnt use catering facilities as didnt have time. Boarding gates easy to find.”

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(Long Stay) - Posted 8 months ago

“Too expensive should do discount deals”

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(Long Stay) - Posted 8 months ago

“Easy booking. Smooth entry and exit. Only negative is cosy.”

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(Long Stay) - Posted 8 months ago

“Excellent service.”

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(Premium Meet And Greet) - Posted 8 months ago

“Excellent service although a bit pricey the meet and greet was very convenient especially at 4.0 am”

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(Premium Meet And Greet) - Posted 8 months ago

Newcastle Airport is rated 4.6 based on 26,023 reviews