Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,080 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,080 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service and very friendly and helpful staff.”

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(Premium Meet And Greet) - Posted 3 years ago

“Plane was delayed, didn’t arrive back into Newcastle until 12 hours later that day. No problems.”

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(Premium Meet And Greet) - Posted 3 years ago

“Terrible would not give me my car back had to get the police involved massive lack of commom sense then when he did give me car keys he gave me somebody elses .Idiots !!”

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(Premium Meet And Greet) - Posted 3 years ago

“Great airport, mainly due to not being too big and friendly, helpful staff. Used the Premier parking right next to terminal which was great although confusingly very similar name to Premier meet and greet. Signs to both are confusing and could be better.”

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(Premium Fast Track) - Posted 3 years ago

“Only point is you have to allow a fair bit of time to find a bay, and some are a tight squeeze. For the money charged this should be easier.”

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(Long Stay) - Posted 3 years ago

“We used the Meet & Greet car park and couldn’t fault it. We had parents with us with limited mobility and it was ideal being so close to the airport and service was fantastic. Would definitely recommend.”

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(Premium Meet And Greet) - Posted 3 years ago

“Excellent service and speedy!”

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(Premium Meet And Greet) - Posted 3 years ago

“Great service, will definitely use again.”

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(Premium Meet And Greet) - Posted 3 years ago

“I have received a fine for parking outside the short-stay car park to pick up my wife and luggage as I could not navigate a safe route to your car park with luggage You have a legal duty to provide safe access and egress for your customers who are using the car parks. The current situation with your car parks does not clearly highlight how customers can safely access and exit your car parks. It is only a matter of time before someone is injured”

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(Short Stay 2) - Posted 3 years ago

“Spaces are just too small”

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(Short Stay 1) - Posted 3 years ago

“Super easy”

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(Long Stay) - Posted 3 years ago

“Easy hassle free service”

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(Long Stay) - Posted 3 years ago

“Although I find this service very expensive. It was a hassle free experience. It was very busy. But we did find a space.”

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(Long Stay) - Posted 3 years ago

“Park in car park just opposite the terminal. Have a blue badge its very handy.”

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(Short Stay 1) - Posted 3 years ago

“Quick efficient service from parking onsite to check in and through security”

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(Long Stay) - Posted 3 years ago

“Just the job for our holiday.. Nice secure car park..five minute walk to the airport.. Perhaps next time ,buses will be back again ?”

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(Long Stay) - Posted 3 years ago

“Good airport. Not far too walk. Got through security pretty quickly. Only issue was having to buy a bag for toiletries. I had no change so had to go back downstairs to a Greggs to spend money and get £1 change.”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to book got parked no problem friendly bus driver”

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(Long Stay) - Posted 3 years ago

“Used premium meet and greet which was quick and easy. Easy to drop keys off and on pick up car close to building would definitely use again”

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(Premium Meet And Greet) - Posted 3 years ago

“helpful staff parking in excellent location”

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(Premium Meet And Greet) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,080 reviews