Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,996 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,996 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“We use this car park all the time as it’s located so close to the terminal, it’s spotlessly clean and well lit at night”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Fantastic service would always use the meet and greet so close to the terminals especially if it was raining. No hassle when coming home they tell you where your car is parked and home you go.”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to book online. Helpful and friendly staff. Reliable courtesy bus. Helpful hint - take a phto of the nearest car park number - helps on your return.”

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(Long Stay) - Posted 3 years ago

“I used the airport at a busy time so struggled to easily find a space.I did not wait for the bus in either direction but was able to walk.”

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(Long Stay) - Posted 3 years ago

“The airport is closest to me so this is the one I use most. None of the attractions of check in, security, departure lounge etc encourage me to use this airport of any others, it's closest to me and therefore the most convenient for when I need to fly.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“I booked my parking on line months before my trip. I was emailed a reference number in case it was needed. Parking was very simple. On arrival at the airport I obtained a ticket from the barrier. This ticket confirmed my booking reference. I followed the signs and found a parking space, but noticed the car park was particularly busy so spaces were limited. I was close enough to walk to the airport terminal which took 5 minutes. On return I found my car, drove to the exit barriers, entered my ticket and drove straight out. A very quick process. My only suggestion would be that it would be helpful if a few more signs were erected in the car parks to help people remember where they have parked, as I took a few wrong steps in trying to locate the parking area where I had parked.”

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(Long Stay) - Posted 3 years ago

“Ticket did not work on return”

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(Short Stay 1) - Posted 3 years ago

“Perfect! Couldn’t ask for more. Plenty of room. Short walk to the terminal. As advertised.”

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(Premium Fast Track) - Posted 3 years ago

“Would have been 5 star if the parking wasn't so expensive.”

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(Long Stay) - Posted 3 years ago

“Top notch. Really simple to access and park, car was still there and undamaged on return. What more can you ask for really. Second time we've used the car park, will definitely use again.”

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(Short Stay 1) - Posted 3 years ago

“Easy and a short walk to departures (short stay one).”

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(Short Stay 1) - Posted 3 years ago

“Could do with some trolly bays in meet and greet car park”

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(Premium Meet And Greet) - Posted 3 years ago

“Brilliant”

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(Long Stay) - Posted 3 years ago

“Ran like clock work - easy to check in and out. Warm, friendly staff and all made that start and end to our trip stress free”

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(Premium Meet And Greet) - Posted 3 years ago

“No hassle quick service”

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(Premium Meet And Greet) - Posted 3 years ago

“Nice and easy to park and close to terminal”

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(Long Stay) - Posted 3 years ago

“Good service which I have used on numerous occasions. Just makes the parking hassle-free on the day.”

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(Short Stay 2) - Posted 3 years ago

“No issues polite staff car safely parked”

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(Premium Meet And Greet) - Posted 3 years ago

“Fast track card excellent”

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(Premium Fast Track) - Posted 3 years ago

“This is the second time (May & July) I have had to speak to an operator when trying to exit the Premium Fast Track car park. The card kept getting rejected, saying damaged Card.”

Helpful Report

(Premium Fast Track) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,996 reviews