Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,999 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,999 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Everything was well organised and easy”

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(Premium Fast Track) - Posted 3 years ago

“Excellent service could not fault any aspect of our experience. Drop off and pickup was seamless. Staff were courteous and efficient”

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(Premium Meet And Greet) - Posted 3 years ago

“Very good service”

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(Long Stay) - Posted 3 years ago

“Faultless only praise no complaints at all”

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(Short Stay 1) - Posted 3 years ago

“Adequate parking although spaces are quite small. Bus service appreciated but more signs needed to show where pick up points are. On leaving the airport we could not see where the bus stopped and ended up walking back to car. Quite a trek after a long day.”

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(Long Stay) - Posted 3 years ago

“Excellent service, no problem.”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to find parked no problem and same collecting after trip.”

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(Short Stay 1) - Posted 3 years ago

“No problems what do ever.”

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(Long Stay) - Posted 3 years ago

“Excellent Service”

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(Premium Meet And Greet) - Posted 3 years ago

“Really easy parking, no issues at all”

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(Premium Fast Track) - Posted 3 years ago

“The airport is getting better over the years ,we’ve been travelling from there for a while now and always used the car park,the prices have increased but it’s better than relying on taxis and you know your car is safe while we away”

Newcastle Airport 5 star review on 24th July 2023

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(Premium Meet And Greet) - Posted 3 years ago

“Very efficient service, you can go on holiday knowing your car is safe, definitely we will use it again.”

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(Premium Meet And Greet) - Posted 3 years ago

“From the ease of handing my keys over to getting them back and finding my car, I would give 10/10.”

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(Premium Meet And Greet) - Posted 3 years ago

“Parking was exactly as expected with the short walk to and from the terminal.”

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(Long Stay) - Posted 3 years ago

“convenient”

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(Long Stay) - Posted 3 years ago

“5 star car parking,well worth the money.”

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(Premium Meet And Greet) - Posted 3 years ago

“We have used the long stay car park 3 times in last year. Our comments follow. 1) upon arrival in all visits, the car park was extremely full meaning we had to search blindly for a parking space. This causes anxiety and also worry about checking checking in time. Solution: when booking, the confirmation should allocate a space with unique ID. 2) there are inadequate number of bus shuttles. We have used one out of our six opportunities, and fortunately, only encountered the rain once. Solution: a more reliable and frequent service is required, particularly late night / early morning. 3) on last visit the car park was full to the brim and we were pushed to the perimeter of the car park, which is a disused area with uneven surface wholly unsuitable for pulling suitcases. This would be a great concern for elderly or unhealthy. Solution: do not overbook car park or resurface the whole area.”

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(Long Stay) - Posted 3 years ago

“Service was excellent The wait for the shuttle bus was short and the driver was courteous. The remainder of this report is nonsense”

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(Long Stay) - Posted 3 years ago

“Excellent service . Park, hand over keys and 2 min walk to arrival hall 👍👌”

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(Premium Meet And Greet) - Posted 3 years ago

“The whole experience was perfect. They only thing I would say is we were told when we were arriving back at 2am our car would be at the door waiting for us, it wasn't we had to go and look for it.”

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(Premium Meet And Greet) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,999 reviews