Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,511 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“We extended our holiday by 5 days. I dropped an email to the company, informed them of the change, and l received a swift, polite and helpful response. Thank you.”

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(Long Stay) - Posted 2 years ago

“Great service price apsulutly disgusting £120 for 4 nights when Manchester Airport meet and greet £150 for three weeks won’t be going back it’s cheaper getting a taxi to Newcastle”

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(Premium Meet And Greet) - Posted 2 years ago

“Brilliant cheerful service”

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(Premium Meet And Greet) - Posted 2 years ago

“First class.”

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(Short Stay 1) - Posted 2 years ago

“Excellent EASY organised service”

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(Long Stay) - Posted 2 years ago

“Excellent”

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(Long Stay) - Posted 2 years ago

“Good , but expensive”

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(Premium Meet And Greet) - Posted 2 years ago

“My only complaint is the high cost of parking. There can be no justification for the huge increases. Parking spaces should not be impacted by inflation at the same level as other services. I paid £125 to park for 2 weeks last month. I go on holiday again soon and you quoted £124 for 1 week. The only justification is simply greed. I eventually arranged parking with Holiday Extras at a lower price that the airport. This makes no sense.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to use meet and great, freindly staff and a short walk across to the terminal - couldn't be better”

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(Premium Meet And Greet) - Posted 2 years ago

“Very easy to park & close to terminal. I feel it is a bit expensive but like the convenience.”

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(Short Stay 1) - Posted 2 years ago

“Awesome experience every time. Especially with small kids. Drive to the terminal and at the check in desks within 5 minutes max.”

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(Premium Meet And Greet) - Posted 2 years ago

“Great service by the guys in reception the only down side about it was it's poorly sign posted apart from that great service”

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(Premium Meet And Greet) - Posted 2 years ago

“It would have been 5 stars if it hadn't become so expensive. It used to be quite competitive (i.e. parking versus taxis) but now taxis there & back would be cheaper.”

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(Long Stay) - Posted 2 years ago

“Cannot praise the Meet and Greet facility enough - excellent! Disappointed at how much the parking charges are at the airport though - one of the dearest in the country!”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent company”

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(Long Stay) - Posted 2 years ago

“A totally hassle free parking experience whilst using the Newcastle Premium Meet & Great. Staff were welcoming and the process was quick and easy during both drop off and pick up on return. Access to the terminal building is only 2 minutes away.”

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(Premium Meet And Greet) - Posted 2 years ago

“Absolutely brilliant”

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(Premium Fast Track) - Posted 2 years ago

“Very good service”

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(Long Stay) - Posted 2 years ago

“As always complete happy service”

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(Premium Meet And Greet) - Posted 2 years ago

“meet and greet very good.”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,511 reviews