Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,963 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,963 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service, no hassle, totally efficient and cost effective. Highly recommended.”

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(Short Stay 1) - Posted 1 year ago

“My airport of choice in the North East . The on site meet and greet facility and service is the best I have experienced . From check in , through to passport control the service at the airport was seamless and courteous.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very good with easy access to airport. Only 1 negative and that is lack of parking places. Spent an hour looking for a place!”

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(Long Stay) - Posted 1 year ago

“Super valet parking, if somewhat expensive for a regional airport. The cost now brings the Taxi back into consideration.”

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(Premium Meet And Greet) - Posted 1 year ago

“EEase of parking and the fees are reasonable, I live in Tenerife and use your parking on a weekly basis now. Many thanks for the piece of mind that my car is safe and sound for my return trip. Ease of parking and the fees are reasonable, I love in Tenerife and use your parking on a weekly basis now. Many thanks for the piece of mind that my car is safe and sound for my return trip. Sean”

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(Long Stay) - Posted 1 year ago

“Parking no problem transfer prompt”

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(Long Stay) - Posted 1 year ago

“Good service Not sure where car was actually parked had miles on it”

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(Premium Meet And Greet) - Posted 1 year ago

“Very easy and convenient”

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(Short Stay 1) - Posted 1 year ago

“Having booked the short stay car park prior to travelling I was shocked when exiting to be told I owed £256 for 7 days. However, this was quickly sorted out via the help of the car park control office who said there’d been a computer issue”

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(Short Stay 1) - Posted 1 year ago

“Have used this service for many years and it has always worked perfectly. We only use Newcastle airport to fly as we like the airport and services provided and we are able to drive there in 45 minutes to leave our car and start our holiday. One slight glitch this year was that on trying to exist the car park when I inserted my ticket, the machine reacted as if I had not prepaid for my 2 weeks parking and tried to charge me 312.00 for my stay. I pressed the help button and explained what was happening to the operator. He checked my registration which confirmed that I had already prepaid for my stay and lifted the barrier. All resolved quickly but did shock me at first. Mistakes happen but resolved quickly and will use the long stay parking again next year.”

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(Long Stay) - Posted 1 year ago

“Very friendly staff Very professional Great service Have used many times and always will.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book and use. Think it’s quite expensive, especially as the last few times we have been to the airport for a very early morning flight, we have only seen the shuttle bus parked up. Not once have we seen it running.”

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(Long Stay) - Posted 1 year ago

“Easy to use parking and reasonably priced (unlike many!) Good facilities and easy through security etc. The only downside is the lack of space in the lounges - paying customers seem to get priortity over those of us who actually have a pass - and that's wrong!”

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(Premium Meet And Greet) - Posted 1 year ago

“Nice airport but once you go air side like all other UK airports prices to eat and drink are ridiculous”

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(Short Stay 1) - Posted 1 year ago

“Flew to Croatia for a week. Booked short stay 2 parking. Nice and close to airport passenger entrance. Park up yourself after taking ticket. Plenty of spaces to choose from. Spaces on the smaller side but adequate. No problems with the car on the return, produced ticket to exit parking. Staff all lovely in the airport. Facilities great and well signposted. Happy and would use airport and airport parking again.”

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(Short Stay 2) - Posted 1 year ago

“We used aspire lounge for the first time brilliant”

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(Premium Meet And Greet) - Posted 1 year ago

“Car park buss was good and we parked and walked into terminal easily and quick”

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(Long Stay) - Posted 1 year ago

“Meet and Greet first class and speedy service”

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(Premium Meet And Greet) - Posted 1 year ago

“Having pre paid for parking on a recent holiday, we found ourselves being delayed on our return because of technical difficulties with the aircraft. This made us late returning to our car at Newcastle. The airport parking guy was very understanding and allowed us to leave with no additional payment.”

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(Short Stay 1) - Posted 1 year ago

“Good parking facilities but arrived at 4am, approach was quite dark, struggled to see signage to short stay car park 2, would be better to be more illuminated. Also car parking is becoming quite expensive”

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(Short Stay 2) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,963 reviews