Next Reviews

"I had a special event to go to in Cardiff\r\nThe waistcoat I ordered was too small so I ordered a larger size \r\nI was at work when it came but my husband stayed home\r\nWhen I got home the \u2018black waistcoat\u2019 was in fact a red dress \ud83d\ude21 it was too late to order it again and the item was no longer in stock ( it was when I ordered it) I rang to complain on Saturday and I\u2019ve still not had a response from Next. I\u2019m so angry and disappointed with Next. Also I could not wear the outfit I\u2019d planned without the waistcoat"

"Exciting gender neutral Party wear ideas. \r\nI am male mid twenties and want to look lively for Xmas new year festive season. \r\nNext we're most helpful even offering suggestions on outfits and what worked well on me. \r\nAfter many fittings and the great patience and assistance of staff\r\n I now have two new outfits and will attend this year's Christmas NewYear meals and party's with confidence. \r\nThank you Next"

"Exciting gender neutral Party wear ideas. \r\nI am male mid twenties and want to look lively for Xmas new year festive season. \r\nNext we're most helpful even offering suggestions on outfits and what worked well on me. \r\nAfter many fittings and the great patience and assistance of staff\r\n I now have two new outfits and will attend this year's Christmas NewYear meals and party's with confidence. \r\nThank you Next"

"Wrapping paper rolled up and fastened with masking tape. Paper wasted tryyyo remove"

"Ordered Adidas white trainers in size 42, delivered was Skechers red trainers in 36. Alvin, to whom I spoke on the helpline, said it wasn\u2019t possible to reorder. Is it possible Next was fully aware these items were not in stock but chose to send something in the wrong make, colour and size in order not to admit this?"

"Have several Next sofas but one Gosford Sofa in Velour Charcoal Grey is now a totally different colour at the back as it is from the front. Fading is not due to heat as the back of the sofa which is by a radiator is the original colour. The front of the sofa is now brown. Despite covering it in summer months and hardly using the sofa it now appears the \u00a31150 for the furniture was not a good spend. Perhaps if you purchase this sofa and put it in a basement with no natural light it will stay one colour . Don\u2019t waste your money. Not fit for purpose springs to mind. !!! Customer service were very helpful and polite but could not assist as it was out of warranty."

"Ordered 5 jumpers, 1 of which was Lacoste. \r\nWhen I opened it up, the Lacoste tags were there, but it was a next jumper.\r\nOnce I sort out this return, if I shop in Next again, it will only be in-store."