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Next Reviews

3.4 Rating 1,364 Reviews
62 %
of reviewers recommend Next
3.4
Based on 1,364 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat
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Next 2 star review on 4th July 2026
Anonymous
Next 1 star review on 8th March 2026
Christine Mitchell
Next 1 star review on 22nd September 2025
Kavya Reddy
Next 1 star review on 26th June 2025
Amara Arianna
Next 1 star review on 30th March 2025
Anonymous
Next 1 star review on 4th August 2024
Anonymous
Next 1 star review on 4th August 2024
Anonymous
42
Anonymous
Anonymous  // 01/01/2019
“Good Range of products well priced for the quality. Range if courier services gives good choice with a simple no quibbles return process. Would recommend”
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Posted 8 years ago
“Great product and excellent customer service. Nothing was too much trouble. did not have the size in Stock for me so checked other stores and arranged for it to be delivered to my home or pickup the next day.”
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Posted 8 years ago
“Super quick overnight delivery. Never question returns either.”
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Posted 8 years ago
“Love this shop and staff are always friendly”
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Posted 8 years ago
“Very helpful lady in my local store as she was very knowledgeable and I felt like she really cared about my shopping experience”
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Posted 8 years ago
“Quick, friendly service.”
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Posted 8 years ago
“Furniture delivery was efficient. A pre-call was arranged which was extremely helpful. the delivery team were neat and tidy and very polite and had plastic booties on when inside. The assembly team were brilliant and really quick.”
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Posted 9 years ago
“The service for online purchasing with store collection is spot on, speedy and efficient. As are returns if required. They never keep you waiting long. Top Service”
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Posted 9 years ago
“Easy and good customer service.”
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Posted 9 years ago
“Happy for the next day delivery option on orders upto midnight”
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Posted 9 years ago
“They always let you know online what is in stock or when there is a delay. You can order online and collect instore or pay £20 for an annual fee to have Next unlimited and order items to be delivered to your home or workplace as long as your order is for at least £10 per each time that you order. Most items can be delivered next day too.”
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Posted 9 years ago
“Always good quality when goods arrive and on time”
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Posted 9 years ago
“Very pleasant staff who go the extra mile to ensure you are happy and buying the correct size”
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Posted 9 years ago
“good quality and service”
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Posted 9 years ago
“Brilliant”
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Posted 9 years ago
“Good customer service.”
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Posted 9 years ago
“Next at Yas Mall has a wide variety of stunning clothes ranging from casual to formal with feminine fitting garments that show off a woman's best features in style. My favourite pink jacket makes me feel good at the start of a work day and colleagues always compliment me when I am wearing Next matching trousers. I feel good wearing Next! Next shop on the cards soon!!”
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Posted 9 years ago
“Awsomwe and cool .....”
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Posted 9 years ago
“It would be 5 plus as the two pair of shoes i purchased are brilliant and i am very very happy with my purchases and always am when i buy from NEXT”
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Posted 9 years ago
“Good clothing quality, good customer service = happy customer.”
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Posted 9 years ago
Next is rated 3.4 based on 1,364 reviews