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Next Reviews

3.6 Rating 1,272 Reviews
64 %
of reviewers recommend Next
Company Reviews Questions Metrics
3.6
Based on 1,272 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Email:

info@next.co.uk

How is accuracy and good condition of items delivered by Next?
Helpful Report
(1 month ago)
Greater than 69% of reviewers feedback is Next delivered accurate and undamaged order.
Helpful Report
(1 month ago)
D

Delivery - Average

54.55%
Industry Average
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