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Noon Reviews

1.4 Rating 1,855 Reviews

8 %

of reviewers recommend Noon

Company Reviews

1.4

Based on 1,855 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Noon 1 star review on 9th April 2024

Noon 1 star review on 9th April 2024

Noon 1 star review on 8th April 2024

Noon 1 star review on 8th April 2024

Noon 1 star review on 24th March 2024

Noon 1 star review on 13th December 2023

Ahmed Salem Saeed Salem Alrowahi

Noon 1 star review on 13th December 2023

Ahmed Salem Saeed Salem Alrowahi

16

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi team, I am really happy with the return process i recently made with Noon .com The product was collected in a day and amount was refunded as noon credit on the next day.Keep up the good work.The team is in the right path..This is my third purchase from Noon and i am really happy with the service.”

Posted 4 years ago

Hi Sandhu, thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“AFTER SOUQ HAS BEEN CHANGED TO AMAZON THE WEBSITE IS TOTALLY UNINTERACTIVE SO I SHIFTED TO NOON & BOUGHT MANY APPLE PRODUCTS CHECK THE SELLER AND WARRNTY BEFORE U BUY AND IT IS GOOD THEY DELIVER SOON”

Posted 4 years ago

Hi, thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“It worked great for me and I learned a lot, lost about 12 kg in 4 months. I did feel betrayed and annoyed when it renewed with no warning however. I would have renewed if asked, but I quit as my only really effective way to express my displeassure. As a new prospective customer, not telling you costs up front also makes you feel like this is a cheat. It's not though, it was a very helpful and effective program. theyt just need to learn some social skills in thecustomer service office.”

Posted 4 years ago

“The fastest delivery after ordering in less than 18hrs product is delivered”

Posted 4 years ago

Hi Bryan , thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“I just love noon.com. The best part about them is the fact that they have kept free delivery for any item. I have purchased so many items from here and I know will continue to do so. I just want to thank the management of noon.com. I would recommend all my friends and family to shop from noon. Excellent product, excellent service! Noon.com rocks!”

Posted 4 years ago

Hi Khadija , thank you for the #noonlove and the awesome review. We're glad you enjoyed the shopping experience with us. See you again soon!

Posted 4 years ago

“I don’t honestly understand why there are so much negative reviews I ordered my product got it within the estimated delivery date the Nike Sliders that I ordered was genuine and the price was reasonable as well.”

Posted 4 years ago

Hi, thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“I Don't honestly understand why noon gets so much hate I received my product on the estimated delivery sate it was authentic and genuine as well.”

Posted 4 years ago

Hi, thank you for the awesome review. We are glad to see you enjoy our shopping app. See you again soon!

Posted 4 years ago

Hi, thank you for the awesome review. We are glad to see you enjoy our shopping app. See you again soon!

Posted 4 years ago

“My first time order,delivery was fast and on time.. the delivery guy was kind & polite .. over all a good service..keep it up.. 👍”

Posted 4 years ago

Hi Lily, thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“NOON Customer care number...... 9330056966===8116981288@@.. Complaint product refund and money refund just complaint call shop problem solve”

Posted 4 years ago

Hi Raj, we are extremely sorry you didn’t have the shopping experience we intend to provide. Could you please share your order number or more information on the issue through a direct message on our Facebook or Twitter. We'll look into this in detail and fix it for a smoother shopping experience in the future. We are always here to help. Shukran!

Posted 4 years ago

“They are cheaper, quicker and authentic than most of the online stores here in the Kingdom IMO.”

Posted 4 years ago

Hi Ali, thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“I have purchased items only two times from noon and i must say I am very much satisfied with the service. Next day delivery and items are genuine. Don't have any idea about return service but the price was slightly lesser then other online marketing sites.”

Posted 4 years ago

Hi Kunal, Hi, thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“The orders that I placed came on the expected day and noon has a variety of products which I wasn’t able to find on amazon. My experience this far has been excellent.”

Posted 4 years ago

Hi Salama, thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“Suffering with delaying delivery which I must gift to someone but I failed due to noon. Showing time will be different from delivery time. Not good... totally waste of purchasing online instead of purchasing directly in shops.”

Posted 4 years ago

Hi Rao,it was nice talking to you over the phone short while ago to understand your concerns in detail and rectify them to ensure an exceptional customer experience. If there’s anything more we can assist you with, you are always welcome to reach out to us through any of the customer support channels in the app or website. We are always here to help. Shukran!

Posted 4 years ago

“I am a regular Customer of Noon . love the response and delivery time. I shifted to Noon from Souq. always recommend for new or refurbished products.. Noon Rocks”

Posted 4 years ago

Hi Hamza, thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“Noon has everything you can imagi e and its original, also they deliver very fast This is a table set i ordered yesterday and delivered today”

Posted 4 years ago

Hi Osha, thank you for the awesome review. We are super glad to see you've enjoyed the shopping experience with us. See you again soon!

Posted 4 years ago

“Thank you noon.i really love the Qur'an reading pen I've ordered from you. on time.. service was really good. thanks to the Delivery man who delivered it to me. ❤️❤️ I'd love to buy products from you again.”

Posted 4 years ago

Hi Hermalyn , thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“by far the best online shopping experience i have ever had. the customer service is amazing and they really tend to your issue or questions and returns or refunds if wrongfully placed an order. I have boycotted souq/amazon as they have the worst services! Thanks Noon! keep it up.”

Posted 4 years ago

Hi Jumah, we are glad you rate our shopping app the best. Delighted to see you enjoy the shopping experience with us. See you again soon!

Posted 4 years ago

“I read a lot of negative feedbacks about NOON but there is always a reason why inconvenience are happening and for sure those are beyond their control. Noon is a company where different sellers are selling their items in this website and Noon is not the direct seller. As for my FEEDBACK, they made me very happy with their outstanding service. This is my first time ordering from them. I ordered a set of Trolley school bag before Eid. They supposed to deliver it in my workplace on 6-June but we are on holidays so I moved it on 8-June. On that day I have called Mr.Aaiman to follow up my order and he told me he needs to check the parcel again (i know it came back again to their head office since it wasnt delivered on the first day). I message mr.aaiman to inform him our office hours. He told me they will send it the next day. I shared him the situation that i need to send the parcel before 10-June so i can still avail a courier promo package. By my surprise, he replied that another team will manage to deliver my parcel the same day hoping they will reach before my shift finish. I was very happy since i was expecting to receive my parcel the next day but mr.aaiman made a way to send it to me ASAP. will probably suggest noon to my friends. its very heart warming since my parcel is just around a 100aed but they manage it like its priceless. THANK YOU NOON, mr.aaiman & the guys who delivered my parcel.”

Posted 4 years ago

Hi, thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 4 years ago

“Perfect quality and delivery. I always order things provided by Noon so no idea about other buyers.”

Posted 4 years ago

Hi, we'd love to hear about your shopping experience to improve ourselves in serving you better. Would you please be kind enough to share your order number or more information through a direct message on Facebook or Twitter. We'll get in touch with you to solve any issue you're facing. We are always here to help. Shukran!

Posted 4 years ago

“They are excellent. My order came in a weeks time. Well packaged and great communication.”

Posted 4 years ago

Hi Joseph , thank you for the awesome review. We are glad to see you enjoy our shopping app. See you again soon!

Posted 4 years ago

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Noon is rated 1.4 based on 1,855 reviews