NordLayer Reviews

Name: NordLayer
Rating: 4.60

4.6 Rating 185 Reviews

91 %

of reviewers recommend NordLayer

Company Reviews

Questions

Metrics

4.6

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat

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Email:

support@nordlayer.com

Location:

16192 Coastal HWY
19958

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NordLayer 5 star review on 31st May 2025

Laion

NordLayer 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

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“Great service as always”

Helpful Report

Posted 5 years ago

Thank you for your comment!

Posted 5 years ago

“Great support and service.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback!

Posted 5 years ago

“Good enterprise option.The service is well put together in terms of functionality and it is very easy to navigate through the control panel. I have also had the chance to contact their customer support and had an operative and constructive conversation. Thank you Teams!”

Helpful Report

Posted 5 years ago

Hey, Barney! We appreciate the comment and thanks for the positive update. We look forward to hearing from you again soon!

Posted 5 years ago

“It works as expected. However, there are some problems. 1. I believe NordVPN Teams customers mostly are SMB. Forcing your customers to ask for an invoice each time when payment is made is ridiculous. I know you are working on it but you need to work faster. Generate a simple pdf is not rocket science. 2. After declined payment all users were marked as inactive and dedicated server deleted. I didn't receive any messages from you that there is a problem which I have to solve. After fixing the payment issue I had to activate all accounts one by one. 3. Some newly added users for some reason are inactive. Some times license is not added after inviting new team members. New employees have already huge onboarding plans and problems with NordVPN don't help when something is not working correctly. 4. NordVPN is lacking attention to detail. For example, this form where I type this review. There are questions about some item deliveries... Forgot to delete default template questions? Not a big problem, but it adds up.”

Helpful Report

Posted 5 years ago

Hi, Žygimantas. Thanks for getting in touch and please accept our apologies for any inconvenience you have experienced thus far. We take all feedback very seriously and we’re striving to resolve and improve a number of areas of our product. Thanks again for flagging these observations and for helping us improve NordVPN Teams.

Posted 5 years ago

“Great Solution, I'm really happy with the service!”

Helpful Report

Posted 5 years ago

Hi, Carlus! Thanks for taking the time out to leave positive feedback on our product. We look forward to hearing from you again soon!

Posted 5 years ago

NordLayer is rated 4.6 based on 185 reviews