Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,619 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just made my third order and so far so good. Great products, some of them you can't find anywhere else, for good prices. Prompt delivery and very well packed.”

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Posted 5 years ago

“as always excellent service, prompt & reliable delivery & great prices, first class company an”

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Posted 5 years ago

“I like Notino,a lot.The products arrive quikly. The only think that i don t like is the they don t provide free delivery when you order more then 20£ or 30£. It is a little bit sad. But even like that it is a verh good company.”

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Posted 5 years ago

“Great range of L’Oréal professional hair colours - easy to use website”

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Posted 5 years ago

“Nice and simple and didn’t have to start setting up passwords just to order something”

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Posted 5 years ago

“💯💯💯💯💯💯💯”

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Posted 5 years ago

“The Best.Thank you.”

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Posted 5 years ago

“Amazing 100%”

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Posted 5 years ago

“I was promised that my parcel would arrive on June 8th. I have sent numerous emails to ask what has happened and they have not replied to any. They were quick enough to take my money.”

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Posted 5 years ago

“Lovely company I used it a couple of times. Good offers and was able to get things much cheaper which is a big bonus. Thank you Notino. 🤗”

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Posted 5 years ago

“Very quick and efficient service . Delivery of products excellent . Everything is very professional . Will use this sevice again .”

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Posted 5 years ago

“Very easy to order Look forward to receiving”

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Posted 5 years ago

“Great service. Lots of products, good prices. Quick delivery. It would be nice to have free delivery.”

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Posted 5 years ago

“Products are great but there should be student discount...”

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Posted 5 years ago

“I’ve ordered the product today however I paid by PayPal and the system automatically chose DPD delivery and I would have been happy with Royal Mail. I would prefer to write a review on receipt of the product as I can’t answer the questions as they don’t apply as yet.”

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Posted 5 years ago

“I just wanted free delivery as most other sites give this option.”

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Posted 5 years ago

“so happy found my product at a very reasonable price thank you and easy to use procedure”

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Posted 5 years ago

“Effective and efficient way to shop, Notino . I am a regular shopper here. I keep coming back, so that speak for itself.”

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Posted 5 years ago

“Fantastic service throughout BUT and for me it’s a BIG but, the amount of packaging (plastic) which was wrapped around a plastic pot in a protective cardboard box( so extra packaging was unnecessary) was deplorable. Sadly I won’t be ordering again unless I really have to.”

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Posted 5 years ago

“I am a regular Notino customer. There are many products, it is always what it wants. Quick delivery. Clear rules. Thank you.”

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Posted 5 years ago

Notino is rated 4.6 based on 3,619 reviews