Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,670 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and delivery too. Very reasonable prices 😃”

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Posted 5 years ago

“Four stars just because every self-respecting and clients respecting company offers free shipping for larger orders. My order is over £ 75 and I still have to pay for delivery. A little upset. But otherwise everything is very good.”

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Posted 5 years ago

“Happy returning customer. Find Notino efficient + easy to deal with. Products competitively priced. Will continue to buy from them. Highly recommended”

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Posted 5 years ago

“Good price for perfume and user friendly site - fingers crossed all is well for delivery”

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Posted 5 years ago

“Excellent company! Website very straight forward! Great offers to be had! Love the service and delivery is always tracked through DPD so you can feel confident the company won't let you down! Definitely recommend!”

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Posted 5 years ago

“This is my second buy at Notino and for the same reason, a good product (a Philips hair clipper this time) at a price better than Amazon.co.uk!”

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Posted 5 years ago

“Good selection on products & prices happy with delivery service”

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Posted 5 years ago

“Good service, thanks a lot 👍”

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Posted 5 years ago

“Excellent service at a discounted price. What I love about notion is that they will quickly give you a voucher to make a different purchase when you don’t like the item.”

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Posted 5 years ago

“Delivery costs were not visible until after I had gone through Paypal payment. I feel they should be more transparent and be shown before a payment method is chosen.”

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Posted 5 years ago

“Prompt delivery, secure packaging, affordable prices, great variety of products”

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Posted 5 years ago

“I like everything at Notino, proces, delivery!!!!”

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Posted 5 years ago

“A brilliant company to order from, easy to navigate through to fragrances. As I have ordered from them before all my address and card details are securely stored making it quicker and easier to order and pay. .”

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Posted 5 years ago

“I am happy to shopping with you. But I don't understand why after the discount I have to pay for delivery within 3 days which I don't need it. I don't really care why long it will take,all I need is received my order. I think you have to give customers good deals with better discounts, that would make us shop more”

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Posted 5 years ago

“Your products are competitive prices only when including additional discount offers, otherwise, they are more expensive as you charge postage. If you included postage for orders over say £50 this would be a more attractive competitive offer.”

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Posted 5 years ago

“Such bargains on here! Love this site. Highly recommended with fast delivery.”

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Posted 5 years ago

“Very happy with your service!! Good range of products. Always got my order on time and really well packed so nothing gets ruined. Thank you!!”

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Posted 5 years ago

“No discount codes worked.”

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Posted 5 years ago

“Very good place for toiletries and fragrances,some of the fragrances are cheaper then other retailers or high street shops,but some of them are a bit expensive so you need to keep an eye on website an hunt a bargain. I’m buying from them over 10 years and all that I can say are 100% legit and wonderful customer service. Thank you very much for your service!”

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Posted 5 years ago

“Me and my family abosutley love notino its got the best of everything and the best prices Thank you to everyone at notino”

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Posted 5 years ago

Notino is rated 4.6 based on 3,670 reviews