Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,670 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely company I used it a couple of times. Good offers and was able to get things much cheaper which is a big bonus. Thank you Notino. 🤗”

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Posted 5 years ago

“Very quick and efficient service . Delivery of products excellent . Everything is very professional . Will use this sevice again .”

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Posted 5 years ago

“Very easy to order Look forward to receiving”

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Posted 5 years ago

“Great service. Lots of products, good prices. Quick delivery. It would be nice to have free delivery.”

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Posted 5 years ago

“Products are great but there should be student discount...”

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Posted 5 years ago

“I’ve ordered the product today however I paid by PayPal and the system automatically chose DPD delivery and I would have been happy with Royal Mail. I would prefer to write a review on receipt of the product as I can’t answer the questions as they don’t apply as yet.”

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Posted 5 years ago

“I just wanted free delivery as most other sites give this option.”

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Posted 5 years ago

“so happy found my product at a very reasonable price thank you and easy to use procedure”

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Posted 5 years ago

“Effective and efficient way to shop, Notino . I am a regular shopper here. I keep coming back, so that speak for itself.”

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Posted 5 years ago

“Fantastic service throughout BUT and for me it’s a BIG but, the amount of packaging (plastic) which was wrapped around a plastic pot in a protective cardboard box( so extra packaging was unnecessary) was deplorable. Sadly I won’t be ordering again unless I really have to.”

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Posted 5 years ago

“I am a regular Notino customer. There are many products, it is always what it wants. Quick delivery. Clear rules. Thank you.”

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Posted 5 years ago

“Its straightforward”

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Posted 5 years ago

“It was so easy to place this order , I was pleasantly surprised.”

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Posted 5 years ago

“Quick and easy web site to use even for new customers and very good priced products and postage reasonable - would use them again. Thank you.”

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Posted 5 years ago

“I can find more things,quick deliver. And every time perfect .”

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Posted 5 years ago

“Many choices and superb fast delivery.”

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Posted 5 years ago

“Always received the right product from Notino without any issues. However my last order of Dunhill Icon had a broken sprayer head which I could not fix. I had to force open the bottle and in the process lost more than half of the juice and put the rest in a decantar. I was quite disappointed to say the least”

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Posted 5 years ago

“thank you easy to order and quick”

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Posted 5 years ago

“Im absolutely happy with Notino! Service is great delivery is quick.”

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Posted 5 years ago

“Quick and Easy to use, plus had products at a reasonable price that a was struggling to find elsewhere.”

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Posted 5 years ago

Notino is rated 4.6 based on 3,670 reviews