Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,619 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order experience could be much better: Delivery cost was not listed until after my payment was processed. Since it wasn't included anywhere before that, I assumed delivery would be free. It wasn't. Default - which I didn't spot in time - was to opt-in to marketing emails. Now I'll have to figure out how to opt out.”

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Posted 5 years ago

“Adding delivery charge on final checkout, just be honest and upfront with charges. If this had shown earlier in process l would have ordered multiple items, very disappointing.”

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Posted 5 years ago

“Very easy to order ,very good site. Would be happy to purchase again in the future. Let's hope delivery is as good.”

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Posted 5 years ago

“Easy to use website. Clear and straightforward. Had everything I wanted.Will def use again.”

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Posted 5 years ago

“It’s wonderful to be able to buy Daylong sunscreen in the UK. It’s the only sunscreen that I don’t react to and it really works. The prices are good too.”

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Posted 5 years ago

“Great prices,Lancaster sun care cheapest on line”

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Posted 5 years ago

“Quick, easy and a good price.”

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Posted 5 years ago

“Ordering was simple and the items unneeded were cheaper than the prices at the warehouse I usually go to. This is the first time I’ve used this site, so not yet received the products, but other than not having the colour of the hair dye as well as the number listed (all on shelves at the warehouse I usually use so I can confirm colour and number are correct) it’s a site I’ll use again.”

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Posted 5 years ago

“Easy to place this order and no freezing on web site just hope order arrives as efficiently! Thank you”

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Posted 5 years ago

“Nice they deliver”

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Posted 5 years ago

“Quick and easy and efficient. Found what I needed and is on the way. Price value=awesome comparing to other places at the moment.”

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Posted 5 years ago

“This is a great company to buy from items are easy to order and products come really quickly. This has been a godsend since lock down and I will continue to buy even when we go back k to normal. I would like to tale the time to say Thank you Notino”

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Posted 5 years ago

“No, because when I started it was free after 20 pound3and now i had to pay for the delivery This is not correct!!!!”

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Posted 5 years ago

“My delivery was exactly on time and I love the products. Very well packaged in a secure manner. First time customer and will definitely be back. Price was also decent. I was a bit nervous at first but I'm happy I took a chance.. Thank you.”

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Posted 5 years ago

“Good reminders, easy to buy”

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Posted 5 years ago

“Good price, delivered quickly - a Godsend during lockdown!”

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Posted 5 years ago

“Excellent choice if products. Price point is spot on and website very easy to navigate. I will definately use this site again.”

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Posted 5 years ago

“Good selection of items at not excessive prices. First time I’ve used Notino and cannot yet comment on delivery. However anyone who can deliver to me during this crisis get 5 stars. Thank you everyone x”

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Posted 5 years ago

“Great service very easy to order.”

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Posted 5 years ago

“I have used this site to buy items for my family on many occasions Every time the process has been spot on. The quality products are always good value and the delivery is exceptional”

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Posted 5 years ago

Notino is rated 4.6 based on 3,619 reviews