Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.78

4.8 Rating 12,084 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 6th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“他のサイトじゃ売り切れだったのに、ここでお得にゲットできました。まじ神。”

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Posted 1 month ago

“まじでお得にゲットできました、隠れた手数料とかもなし。スニーカーはかっこいいけど、紐がちょっと安っぽい気がしたので星4で。”

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Posted 1 month ago

“チャットの対応が爆速で、数分で質問に答えてくれました。神対応ありがとうございます。”

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Posted 1 month ago

“出品者から使用感ありの商品が届いてちょっと萎えた…。でもできて、再送されたやつはだったので、まぁ結果オーライって感じ。”

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Posted 1 month ago

“包裝質感很棒很安全，鞋子到的時候完全沒傷，非常專業。”

Novelship Pte. Ltd. 5 star review on 21st April 2026

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Posted 1 month ago

“出貨超快，球鞋準時送到，超滿意！”

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Posted 1 month ago

“別家都賣完了，在這邊撿到寶，價格也超香，爽啦！”

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Posted 1 month ago

“客服聊天回覆超快，幾分鐘就解決我的問題，真的有夠貼心”

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Posted 1 month ago

“價格真的很殺，也沒什麼隱藏費用，鞋子本身很OK，只是鞋帶感覺有點普通，少一顆星。”

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Posted 1 month ago

“판매자가 사용감 있는 신발 보냄, 솔직히 좀 황당했어요 ㅡㅡ 그래도 해서 다시 받았는데 라서 다행이었어요.”

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Posted 1 month ago

“포장 상태 퀄리티 쩔어요, 신발 민트 컨디션으로 도착했어요. 진짜 프로페셔널함.”

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Posted 1 month ago

“다른 데는 다 품절인데 여기서 득템했어요, 가격도 완전 꿀이에요. 개이득!”

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Posted 1 month ago

“채팅 상담 엄청 빠르고 친절했어요, 몇 분 만에 답변 받았어요. 진짜 감사합니다 ㅠㅠ”

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Posted 1 month ago

“배송 진짜 빨라요, 신발 예정대로 딱 도착했어요. 대박 만족!”

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Posted 1 month ago

“Received my new balance 550 on green and i love it. This is my dream shoes !!”

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Posted 1 month ago

“Support team was really amazing, they helped me so much with my sizing. Sound service, honestly.”

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Posted 1 month ago

“Best price I could find, mate. Been after these trainers for ages.”

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Posted 1 month ago

“Shipping was fast, trainers came 1 day early. Properly chuffed with that.”

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Posted 1 month ago

“I am "Extremely disappointed. I placed my order 4 weeks ago, with Novelship and I still haven't received my shoes. I’ve tried reaching out to customer service, but I haven't received a helpful response. Save your money and shop elsewhere "Scam alert! I ordered a pair of shoes on 18/03/2026 the payment was processed immediately, but the item never arrived. The parcel has been with customs since the 29/03/2026 due to no Declaration information not provided, and I have been emailing Novelship customer support for the past 4 weeks for there help in regards to this issue but I have not heard anything back from them I will be filing a dispute please be advised that Novelship is very unreliable i would not recommend them to anyone”

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Posted 1 month ago

“Bought a pair of Adidas 4DFWD in size 10 for around £105 (before their extra fees and delivery - totalled around £125). They arrived within around 10 days, I tried them on and unfortunately they were a little too short and narrow. Attempted to exchange for half a size up - not an option. Attempted to return them and after 3-4 days of "calculations" they came back and offered me a £33 refund. THIRTY THREE. I questioned this and they said after going the internal process, this is the amount they can offer me for a refund after taking into account a change in market value, plus any admin fees. I understand the admin fees and the fact I'd have to pay for the return carriage, but claiming that the shoes have lost 60-70% of their value in the 2 days I had them - despite them being completely unworn with all original tags - is ridiculous. I asked to see their "internal processes" and calculations so i could try and figure out how they came to the figure of £33, and they refused. I have reported them to Trading Standards and will be emailing them every single day complaining. Steer well clear.”

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Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 12,084 reviews