NOXEN Reviews

Name: NOXEN
Address: 1190a Papamoa Beach Road, Tauranga, Bay of Plenty Region
Rating: 4.93

4.9 Rating 1,146 Reviews

99 %

of reviewers recommend NOXEN

4.9

Based on 1,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome product, fast delivery. Personalized ponchos will be perfect as Christmas gifts this year :)”

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Posted 3 years ago

Thank you Vicky, we are having such strong feedback on the naming, it's making a really great gift option :)

Posted 3 years ago

“Nice easy website to navigate”

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Posted 3 years ago

Great feedback Brian, we are always working on improving the website too so this is a great base to start from! Cheers

Posted 3 years ago

“Very easy to deal with- great website and quick delivery. Love that 5% of profits go to a good cause. Wish more companies did this!”

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Posted 3 years ago

Awwwww Sally, thanks so much for taking the time to do the review x

Posted 3 years ago

“Daughter loves this towel - and so do I because it is so quick to dry with back to back swimming days at school. Great to get a bag to go with it too and the embroidery for her name is a neat touch!”

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Posted 3 years ago

What an awesome review, thanks so much for pointing out all of the little things we have focussed on to make our towels so awesome!

Posted 3 years ago

“Amazing product...great service 👏 🙌”

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Posted 3 years ago

That's what we are all about!! Cheers for taking the time to complete the review!!

Posted 3 years ago

“Love my hats very comfortable, i originally got the larger size unknowingly that you can resize them..Very happy i did get the larger size so they can fit in any different ways of wearing them”

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Posted 3 years ago

Thanks so much, Ruiha! Such a great review talking about the adjustable band x

Posted 3 years ago

“Epic local Company. Great quality towels, and next level customer service. fans for life. Thanks guys!”

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Posted 3 years ago

Thanks so much Emily, much appreciated!!!

Posted 3 years ago

“Haven’t received items yet”

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Posted 3 years ago

Hi Jenni. You may have missed that we are a New Zealand based business and as you are in Australia there are delays with shipping in general. With the time of the year and Covid things are taking a bit longer. I've just checked and your parcel has arrived in Sydney for processing. Thanks

Posted 3 years ago

“Amazing product and service. Received our order 24 hours after placing it. Highly recommend :-)”

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Posted 3 years ago

Thanks Karlena! We aim to get you your purchase ASAP so that is great to hear!

Posted 3 years ago

“Service and speed was amazing!”

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Posted 3 years ago

Yay! That's the aim!!!

Posted 3 years ago

“Easy website to navigate and very efficient pick up.”

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Posted 3 years ago

Glad to hear and it will be faster from tomorrow, yay!

Posted 3 years ago

“Love our towels! cant wait to wear them out on the water through summer, thank you”

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Posted 3 years ago

Thank you Lisa!!! Great summer ahead!

Posted 3 years ago

“Poncho/towel, unseen by me, but delivered promptly to my son for his birthday in Tauranga (due to lockdown) and he loved it! Thank you!”

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Posted 3 years ago

What a good mum and this could be my mum writing this review Jan. I live in Tauranga and Jan is my mum. Thanks for the review. Todd :)

Posted 3 years ago

“I found it a little confusing. I purchased from Me & The Brave but I don’t know what Five Percent Brands is? Anyway, love my hat, it’s amazing!”

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Posted 3 years ago

Hmmm, not sure what happened there Mel. Me & The Brave and NOXEN merged in April and we launched our Five Percent Brands website in June. Five Percent goes back to mental health. The main thing is you love your hat! Thanks :)

Posted 3 years ago

“Love, love, love my hat! Excellent quality and very good communication from the lovely team. I think I'll be buying another one soon. I felt they went beyond my expected level of service, and just very nice.”

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Posted 3 years ago

Awww thanks so much! We truly do appreciate each and every order and kind words like this!

Posted 3 years ago

“Awesome personalized service what more could a costumer want 😀”

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Posted 3 years ago

Whoop whoop, that's what we think too!! Cheers

Posted 3 years ago

“Love my towel robe. Luxurious feel and I'm very happy wearing it.”

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Posted 3 years ago

Thanks Helen!!

Posted 3 years ago

“Wonderful ponchos, great communication and fast delivery. Value for your money.”

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Posted 3 years ago

Nga Mihi!

Posted 3 years ago

“Amazing service! Love my new hat”

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Posted 3 years ago

Cheer Rohan!

Posted 3 years ago

“Love the Don wool hat! Fantastic customer service and love the philosophy. Keep up the great work”

NOXEN 5 star review on 10th November 2021

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Posted 3 years ago

Awwww thanks Becky! We love seeing photos on these reviews, cheers!

Posted 3 years ago

NOXEN is rated 4.9 based on 1,146 reviews