Oak Furniture Land Reviews

Name: Oak Furniture Land
Address: DC2 Viscount Way, Swindon
Rating: 3.86

3.9 Rating 1,723 Reviews

72 %

of reviewers recommend Oak Furniture Land

Company Reviews

Product Reviews

4,479

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Phone:

0800 440 2253

Email:

social@jbglobal.co.uk

Location:

DC2 Viscount Way
Swindon
SN34TN

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Oak Furniture Land 1 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent from start to finish. Friendly helpful staff. Delivery staff were great. Ordered on 3rd May 2021. Delivered 12th May. Well done to all.”

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Posted 3 years ago

“Very happy with the product & service”

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Posted 3 years ago

“I would like to thank all at Oak furnitureland for the leather armchairs and footstool I have recently received al items are amazing value for money I had to wait for them but it was worth the wait Thanks also to George and his colleague who delivered them for their help and professionalism and not forgetting customer service for their help.”

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Posted 3 years ago

“Mark and Tyler from Normanton delivered our furniture this morning on the dot of 7am as promised. They were mindful of covid-19 restrictions and very professional. What lovely guys they are and a credit to their company. Thanks to everyone.”

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Posted 3 years ago

“Just been served by Jacky from Truro branch.Excellent service from her.She made everything clear and simple and answered all my questions. .Looking forward to my new bedroom furniture”

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Posted 3 years ago

“Had our dining table and chairs for a year now and really happy. Service in showroom was friendly and professional with no hard sell for extras. On delivery 1 chair was damaged and after just one call we had a replacement within 48 hours. Just before Christmas, we noticed a crack in a panel on the table. They asked for a photo, we sent it and they replaced the whole table, no quibble. I see they are taking some stick over the amount of packaging??? Product needs to be protected in transit. We separated the cardboard and other materials and took them to our local recycling centre to make sure they were disposed of properly. You can't put ALL of the responsibility on the supplier. Next time I want some oak, I will go to them again.”

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Posted 3 years ago

“I ordered a dining table and chairs today and had the pleasure to speak to Grace Fitzgerald who handled every question and query very capably and always with a cheery and helpful disposition. A real asset and such a nice change to speak to someone clearly enjoying her job and wanting to help customers above all else. Thank you”

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Posted 3 years ago

“When I placed my order we had been flooded so I asked them to make the delivery date 3 months ahead as I was unsure when I would be ready to receive it.I emailed my request for an earlier delivery and was called back by Paula. She restored my faith in customer service as she went above and beyond to make sure we got our order earlier. Thank you Paula . All customer service advisors should take a leaf out of your book.”

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Posted 3 years ago

“The Cranbrook series has been terrific”

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Posted 3 years ago

“Bought a lovely dining table and chairs , delivered by Stan and Hugh, really nice people and very professional and efficient.”

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Posted 3 years ago

“I WENT TO OAK FURNITURE SAT 2 AUGUST I KNEW WHAT I WANTED THE MANAGER CAME UP TO ME IN A VERY PROFESSIONAL MANNER TOOK ME OVER TO SEE THE BED I WANTED EXPLAINED HOW IT WENT TOGETHER TOLD ME IT WOULD BE IN 5 WEEKS GAVE ME A VERY CONVIENIANT TIME SLOT I WAS THEN APPROACH BY A LOVELY ORIENTAL LADY WHO WORKS IN STORE WITH A HOT DRINK ICEING ON THE CAKE WOW WAS SHE GORGES LOVE TO SEE HER GAIN OAK FURITURE AT STOKE YOU SHOULD BE PROUD GOOD TEAM WELL DONE AARON MANAGER”

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Posted 3 years ago

“A lovely experience in the Abbotsinch, Paisley branch, namely the good customer service and friendly nature of Stuart McLaughlan, he is a gem of a guy.”

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Posted 3 years ago

“We ordered 6 dining chairs to go with our oak table as our faux leather chairs had cracked. We also ordered an oak tv stand. These were ordered from branch in Milton Keynes. Delivery was due yesterday between 10.30 and 1.30 and we were told the driver would telephone one hour before delivery, which he did. Furniture arrived at 10.20 in large boxes very well packed. Very pleased with whole experience and furniture is excellent.”

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Posted 3 years ago

“just had my hall table delivered bytwo of the nice'st chaps you could meet.they took all the packaging off outside and brought table into my hall.we are in our seventies and could never have lifted it ourselves.we stay in motherwell.and wish all delivery drivers were as good as them.nothing was too much trouble for them.top marks to oak-furnitureland p.s.the quality of the table was first class.we will use this firm again.”

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Posted 3 years ago

“Your delivery drivers Jason and Dave were very helpful and polite .very happy with the service ty”

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Posted 3 years ago

“I have just had a bedroom set delivered and the quality is excellent. Very well made solid furniture and the delivery team were very helpful and friendly. Will definately use again 👍😁”

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Posted 3 years ago

“I would like to say outstanding service from sales team delivery crew and customer services. The sales lady bent over backwards to assist and get us the best deal. Got the delivery date we needed. The delivery crew were efficient and careful. Came early which was brilliant. One unit had a split which could have been down to anything. Rang customer services. They were brilliant. Sent photos in while they were on phone. They checked stock and it was replaced with no fuss. Totally brilliant service all round. We will be back again. Thank you”

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Posted 4 years ago

“Excellent service from start to finish. Thrilled with the products and service from Merry Hill store, West Midlands. Carl Downes very helpful, would definitely use the store again. Delivery on time with no problems. 10 out 10 Oak Furniture Land!”

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Posted 4 years ago

“Patricia at Birkenshaw could not have been more helpful, friendly efficient service, even when having to alter my cirner sofa order, owing to me not measuring my walls properly, meaning I had to start again the following day. Super service so far. The shop at Birkenshae has a happy vibe. Thanks again Patricia.”

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Posted 4 years ago

“We like the furniture and the speedy delivery very nice all found”

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(Oak Furniture Land South Ruislip) - Posted 6 years ago

Oak Furniture Land is rated 3.9 based on 1,723 reviews