Oak Furniture Land Reviews

Name: Oak Furniture Land
Address: DC2 Viscount Way, Swindon
Rating: 3.80

3.8 Rating 1,778 Reviews

70 %

of reviewers recommend Oak Furniture Land

Company Reviews

Product Reviews

4,479

Questions

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Phone:

0800 440 2253

Email:

social@jbglobal.co.uk

Location:

DC2 Viscount Way
Swindon
SN34TN

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Oak Furniture Land 2 star review on 25th September 2024

Nadejda Pattiyage

Oak Furniture Land 5 star review on 29th July 2024

Julie T

Oak Furniture Land 1 star review on 20th June 2024

Dhnw19672

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a very nice dining table and chairs delivered on time by two charming workmen.”

Helpful Report

(Oak Furniture Land Online) - Posted 8 years ago

“Sales assistants in shop where very helpful. Furniture is lovely.”

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(Oak Furniture Land Guiseley) - Posted 8 years ago

“Savannah electric recliner arrived earlier than initially indicated on their website which was very pleasing. Delivery men had to unpack it because box wouldn't go through but of course they are not allowed to take the packaging away which necessitated a neighbour cutting off the very hard cardboard and disposing it. There should be a service to do so for disabled clients! The recliner looks good but has a major fault in that the top back cushion is far too hard and pushes on a part of the spine that is naturally curving causing intense pain and migraines. I reported that to customer services. First email went unanswered and when I sent a second email got an apology and please use links we'll send you by separate email to send us photos. No email ever received so I replied to say so. No response. Therefore I am not at all pleased with their customer service. I do not feel they care enough to follow something through and are procrastinating in hope that you will get fed up... Which begs the question: can you trust a retailer who fails at customer service?”

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(Oak Furniture Land Online) - Posted 8 years ago

“already done one”

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(Oak Furniture Land York) - Posted 8 years ago

“Delivered on time, good communications, friendly and helpful staff and well pleased with the furniture.”

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(Oak Furniture Land Online) - Posted 8 years ago

“I am extremely pleased from ordering to delivery from Speke, Liverpool. Staff extremely helpful especially Susan who I dealt with in Speke 5 star service I would highly recommend ordering furniture from this Company and will definitely be using them again. Furniture ordered on a Saturday and delivered the following Thursday. Delivery gents excellent came early and very polite.”

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(Oak Furniture Land Liverpool - Speke) - Posted 8 years ago

“Nice furniture. Looks good.”

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(Oak Furniture Land Mobile) - Posted 8 years ago

“Great service very friendly staff nothing was too much trouble Highly recommend tge store Delivery drivers were most helpful”

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(Oak Furniture Land Milton Keynes) - Posted 8 years ago

“Was served by the Relief Manager who offered me tea or coffee straight away and when I described what I was looking for, having already looked at the sofa on the website, he took me to one which was on display. Once I decided to go ahead with ordering one, he took me through all the paperwork and explained the delivery process thoroughly.”

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(Oak Furniture Land Wallasey) - Posted 8 years ago

“Lovely service from Cheltenham Branch and delivery men.”

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(Oak Furniture Land Cheltenham) - Posted 8 years ago

“Daughter pleaded with her mirtor”

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(Oak Furniture Land Leicester - Fosse Park) - Posted 8 years ago

“Furniture looks good but a warning I paid for a delivery slot 9 to 12 on Monday after the clocks changed😴. I got a phone call from the driver at 7.20 am to say they would be there in 20 minutes answer they were!!!”

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Posted 8 years ago

“Love our two two seater sofas so comfy very happy with them”

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Posted 8 years ago

“A very good deal in a sale for a sofa bed( quality)”

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Posted 8 years ago

“Good customer service, delivery when promised, good quality furniture”

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Posted 8 years ago

“Very pleased with corner sofa, easy to assemble, lush & comfortable has well”

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Posted 8 years ago

“Love their furniture”

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Posted 8 years ago

“Bought a clock from oak furniture land and absolutely love it 😍 would 100% recommend it, looks great 👍”

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(Oak Furniture Land Online) - Posted 8 years ago

“Everything about this purchase was very good. From ordering the dining room table and chairs at their showroom in Gateshead, to its delivery being prompt, to its excellent packaging and finally to it now being set up in my dining room. The product is of fine quality and looks superb!”

Helpful Report

(Oak Furniture Land Gateshead) - Posted 8 years ago

“Given information needed without hard sell good well made piece of furniture, delivery well made in time forecast”

Helpful Report

(Oak Furniture Land Merthyr Tydfil) - Posted 8 years ago

Oak Furniture Land is rated 3.8 based on 1,778 reviews