O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.75

4.8 Rating 8,026 Reviews

94 %

of reviewers recommend O'Briens Wine

4.8

Based on 8,026 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 1st November 2026

Ross Grant

O'Briens Wine 5 star review on 31st May 2026

Cobilas

O'Briens Wine 5 star review on 23rd April 2025

Gerard

O'Briens Wine 5 star review on 10th April 2025

Gráinne

O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery seemed to take a little longer than usual but nothing of any great consequence. 6 days including long week end. My only quible, and it is important to me, is that you only designate the day of delivery with no time slot. I find this a major nuisance.”

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Posted 5 years ago

“It all went fine until I cried to pay why it didn’t work for me I still don’t know however. With your help I succeeded but I could be faced with the same issue the next time I tried to pay.”

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Posted 5 years ago

“As a returning customer when I go to pay I have to go through this verification process. This time I had to call my bank .I also had signed in. So I don't know why I have to go through this process.”

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Posted 5 years ago

“I wish O’Briens did not use DPD who in my experience are casual and careless and who only nominally have an interest in customer service. They screwed up my wine order and it took a week to arrive. They did not deliver my previous order as apparently they left it in ‘my secure place’ which is non existent and have done nothing to solve.”

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Posted 5 years ago

“Time span between order and delivery is very good.”

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Posted 5 years ago

“Quick turnaround and keen pricing.”

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Posted 5 years ago

“Can you amend my address to 18 Five Oaks Village Dublin Road Drogheda Co Louth”

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Posted 5 years ago

“Just one problem with the order: the Gewurtztraminer I ordered was replaced with a Riesling without any explanation. Will you send me on the Gewurtztraminer? I ordered online because I wasn’t able to get to my store in Blanchardstown.”

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Posted 5 years ago

“Great delivery service as always! Am hoping the wine tastes as good too”

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Posted 5 years ago

“Second time ordering very quick delivery, well packaged. Just disappointed with the portugese wine I ordered.”

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Posted 5 years ago

“I order a lot of wine on line. I have never received a broken bottle. I think the packaging from Obriens is extremely excessive and unnecessary creating a problem on how to get rid of it. Otherwise very good service.”

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Posted 5 years ago

“Extremely disappointed that this wine was not delivered for the bank holiday weekend. Could not believe that I had to buy more wine to cover the weekend.”

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Posted 5 years ago

“Order was processed and delivered exactly as advised.”

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Posted 5 years ago

“Many thanks. Swift delivery and arrived in time frame advised.”

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Posted 5 years ago

“Delivery delayed by weather but otherwise excellent as usual. Would be.helpful if one could be given a slightly more specific delivery time - e.g. specify am or pm !! Many thanks David FitzPatrick”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Online ordering very good. Wine very good. Timeliness and actual physical delivery very good, but notification of proposed delivery time leaves a lot to be desired. Notification consisted of "June 14 by end of day". You must be one of of the few who does not give a 1 or 2 hour time slot.”

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Posted 5 years ago

“Very prompt delivery. Have used O'Briens regularly during the pandemic period - no issues whatsoever.”

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Posted 5 years ago

“Had difficulty doing order online had to do it over the phone. Alex was very helpful and delighted with his assistance selecting the gin part of the order. All delivered in good time. Thank you.”

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Posted 5 years ago

“Excellent website and Service. Good detail on wines makes choosing easy. Only concern is amount of packaging used for home delivery...maybe could offer packaging return to stores for reuse”

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Posted 5 years ago

O'Briens Wine is rated 4.8 based on 8,026 reviews