O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.75

4.8 Rating 8,024 Reviews

94 %

of reviewers recommend O'Briens Wine

4.8

Based on 8,024 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 1st November 2026

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O'Briens Wine 5 star review on 31st May 2026

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O'Briens Wine 5 star review on 23rd April 2025

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O'Briens Wine 5 star review on 10th April 2025

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O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All grand as usual”

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Posted 3 years ago

“We always really enjoy our wines from O'Briens, but the Ophalum Albariño was a letdown. It was very acidic and undrinkable.”

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Posted 3 years ago

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Hi Hazel, Thank you for your feedback. I am sorry to hear that your wine has not arrived in the best condition. Let me give you a call to get this resolved for you. Kind regards, O'Brien's Team

Posted 3 years ago

“Big delay between order and delivery”

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Posted 3 years ago

“First occasion to order from O'Briens, very surprised at speed of delivery as event not to be held until mid February.”

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Posted 3 years ago

“Since you removed the frequent customer programme, my regular spending in O’Briens is no longer acknowledged. Half my wine purchase now goes elsewhere.”

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Posted 3 years ago

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Hi Kevin, Thank you for your feedback. Unfortunately, due to legislation passed earlier last year we are unable to continue offering loyalty points for purchases that contain alcohol. Our loyalty scheme has since been retired and replaced by our Club Rewards and Offers which can be visited at the link below - https://www.obrienswine.ie/pages/obriens-club Kind Regards, Hannah

Posted 3 years ago

“Nice selection of wine with many reduced offers. Delivery was very quick given that it was Christmas week. Would be good to choose a delivery date as this was a gift for a January birthday so arrived early. Can't comment on the quality of the wine yet.”

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Posted 3 years ago

“The only query that I have is that I didn't receive my Les Auzines Fleurs Blanches bottle of wine but received different bottle called Leyda. If you didn't have it in stock no problem the replacement look fine. Merry Xmas. Paul Martin.”

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Posted 3 years ago

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Hi Paul, Thank you for your feedback and I am very sorry about the mix up with your order. I have emailed you privately to sort this out. Kind regards, O'Briens Team

Posted 3 years ago

“The wine is always good! I just wish it wasn't repacked for delivery in new cardboard boxes and padding, when all wine comes in cardboard boxes with separators anyway. Please just use original boxes where possible!”

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Posted 3 years ago

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Hi Annaba, Thank you for your feedback. All of our shipments are packed to avoid damages in transit and to be up to code for our couriers requirements. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, Hannah

Posted 3 years ago

“Bit disappointed that it didn’t come in a Remy Martin branded box.”

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Posted 3 years ago

“There was an error in a delivery, an apology instantly received, going beyond expectation in correcting error.”

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Posted 3 years ago

“A good, reasonably priced selection of wines and spirits, if buying wines on offer, altough wines not on offer tend to be rather dear. Normally quick dispatch and delivery times. A much improved monitoring of wine vintages: O'Briens used to have huge discrepanies between the ordered vintages online and those actually delivered. This is now much better.”

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Posted 3 years ago

“Arrived on time and in good condition. Looking forward to sampling!!!”

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Posted 3 years ago

“Hi, I used my tracking order to find out what time the delivery of my order would be and realised that it was scheduled at a time when I was not going to be at home. I changed the delivery date to tomorrow but it arrived today when I was out and it was left on my doorstep. So no notice was taken of my change of delivery day! Luckily, it was all right and I received the correct order. However, if I was to order again from O'Briens, I would not be comfortable with it being left outside my door. Thanks, Hilary Kirk”

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Posted 3 years ago

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Hi Hilary, Thank you for flagging this. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 3 years ago

“Correct order arrived. No delay. However the box used to transport the wine was open….as if the tape (single layer) used to seal it, had been torn/cut /ripped the entire length of the opening, in order to look into the box.”

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Posted 3 years ago

“This was a birthday present, all I know, it was delivered and the recipient was very pleased with their gift.”

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Posted 3 years ago

“I am very happy with O’Briens wine there costumer service and delivery service was very excellent”

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Posted 3 years ago

“Always happy with O'Briens service Their Delivery option is great if you know what you are buying. Promotion offers are usually good value.”

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Posted 3 years ago

“Everything arrived safely as ordered. One query , Is internal packaging recyclable? If not why not ?”

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Posted 4 years ago

$Read O\'Briens Wine Reviews$

Hi John, Thank you for your feedback. As a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, Hannah

Posted 4 years ago

“The wine was as I ordered. The only issue I have were with delivery. While I requested UPS to give me updates on estimated time of delivery none were forthcoming. Secondly, when it was delivered it was placed at the side wall of the driveway as it took me 30 seconds to come to the door. It was fortunate that I was in at the time as it may have not been still there if I had not.”

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Posted 4 years ago

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Hi Noel, Thank you for bringing this to our attention. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 4 years ago

“Good service. Bit too much packaging but delivery prompt and in order”

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Posted 4 years ago

O'Briens Wine is rated 4.8 based on 8,024 reviews