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O'Briens Wine Reviews

4.8 Rating 8,024 Reviews
94 %
of reviewers recommend O'Briens Wine
4.8
Based on 8,024 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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“Excellent website as it is very easy to use. Always delivered on time. Is there any possibliity of adding a gift set of two wines one white and one red as I have to try to match them when I am purchasing and it takes time. This was available at one stage. All really good with this website we use it quite a lot.”
Helpful Report
Posted 3 years ago
Hi Laura, Thank you for your feedback. The red and white gift sets will be replenished on our site in the foreseeable future and we hope to add some additional options to these in the new year. Kind regards, O'Briens Team
Posted 3 years ago
“Wine is delicious. Value good. But what do I do with the huge amount of cardboard in the packaging? Can I drop it to an o’briens shop to use again?”
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Posted 3 years ago
Hi Meabh, Thank you for your positive feedback. Our orders are packed as safely as possible to avoid any damages in transit. Unfortunately we do not have a process of recovering the packaging at this time. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team
Posted 3 years ago
“Wine is delicious. Value good. But what do I do with the huge amount of cardboard in the packaging? Can I drop it to an o’briens shop to use again?”
Helpful Report
Posted 3 years ago
Hi Meabh, Thank you for your positive feedback. Our orders are packed as safely as possible to avoid any damages in transit. Unfortunately we do not have a process of recovering the packaging at this time. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team
Posted 3 years ago
“Fabulous range of good value quality wines”
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Posted 3 years ago
“Good value, prompt delivery.”
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Posted 3 years ago
“All wine products very good. Delivery time as said and all safely packaged”
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Posted 3 years ago
“My regular orders have been fine. However you don’t have Stonewell cider online and I can only buy it in the shop. Delivery is sometimes slow, up to 3 working days”
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Posted 3 years ago
“Extensive list,reasonably priced,good notes. Good time line between order and delivery.”
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Posted 3 years ago
“At the price point that I shop at, I find O'Briens to be excellent.”
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Posted 3 years ago
“All wine products very good. Delivery time as said and all safely packaged”
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Posted 3 years ago
“I have purchased Wine several times from you, I usually buy when wine is on sale, as good value for great wines!”
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Posted 3 years ago
“Order was efficient as always and products as described. Only issue being that delivery was made with no advance notice of specified time. I wasn’t there to receive and delivery was left outside front door. With any other product this would not be an issue, but given the high temperatures on the day in question, and the nature of the products themselves, this wasn’t ideal. Luckily a neighbour brought to a location where this ultimately didn’t impact on products themselves, but had this not been the case, it may have been a different outcome (product-wise)”
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Posted 3 years ago
Hi Tom, Thank you for your order and feedback. Our delivery partners are having some IT issues at present which is hindering the parcel tracking. My apologies that you did not have visibility on the delivery time for your order. This is something we have passed on and the courier is endeavouring to resolve at the minute. If you ever have issues like this again please email : online@obrienswine.ie and our customer care team will be more than happy to contact the courier directly on your behalf for the information needed. Apologies for any inconvenience caused. Kind regards, O'Briens Team
Posted 3 years ago
“Excellent value in the Sale and as usual, prompt delivery”
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Posted 3 years ago
“top class service, thank you”
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Posted 3 years ago
“Fix the bugs in your web site please.”
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Posted 3 years ago
“Good service. And selection. Payment system confusing as a returning customer.”
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Posted 3 years ago
“Beautiful New Zealand wine, would purchase again”
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Posted 3 years ago
“White nz and French vino was very appealing.”
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Posted 3 years ago
“Usually the offers are very good value. However you need to be careful especially with offers on expensive Spanish wines which frequently don’t live up to expectations.”
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Posted 3 years ago
“Good, but as there are no reviews, I need to look up Vivino - it would be good to have a link to the wine”
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Posted 3 years ago
O'Briens Wine is rated 4.8 based on 8,024 reviews