O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.75

4.8 Rating 8,024 Reviews

94 %

of reviewers recommend O'Briens Wine

4.8

Based on 8,024 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 1st November 2026

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O'Briens Wine 5 star review on 31st May 2026

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O'Briens Wine 5 star review on 23rd April 2025

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O'Briens Wine 5 star review on 10th April 2025

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O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delighted with the selection and delivery. I was a bit disappointed that they price dropped before I received my delivery.”

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Posted 2 years ago

“I was delighted with the selection and delivery. I was a bit disappointed that they price dropped before I received my delivery.”

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Posted 2 years ago

“All Good. The order was delivered on time, as per the updates. The wines were for a friend. So although I couldn't comment on them personally, the feedback is very good!”

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Posted 2 years ago

“While O’Briens didn’t have the wine I wanted in stock, its customer service was very responsive and I was able to send an alternate wine. I live in the States and enjoyed the convenience and assurance of using O’Briens to send to my friends in NI.”

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Posted 2 years ago

“Good selection, timely service and great follow up.”

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Posted 2 years ago

“Excellent wine, value & service”

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Posted 2 years ago

“Hi, the wine choices were great, the delivery landed on time, all good. Let down a little because the packaging inside the cardboard box cheapened the gift and none of the deliveries had the requested gift note included..just a bit disappointed as I myself had received a gift last year and the packaging was spot on, and the wine came in a wooden gift box.”

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Posted 2 years ago

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Hi There, Thank you for your feedback. I am so sorry that your gift note did not arrive in your order. I have flagged this with the warehouse manager so that he can ensure our team is vigilant about putting these in each order that includes a message. I am sorry that you were disappointed with the appearance of your order. I can see that you ordered x2 wine cases, these are not packed in presentation boxes as outlined on our site. We do have pre-packed gifts that arrive in presentation boxes which are ideal to send to a special someone directly or to order to bring to an occasion. These might suit you better for future orders: https://www.obrienswine.ie/collections/all-gifts I hope that this has been of some help. Kind regards, O'Briens Team

Posted 2 years ago

“Might be that tad deerer but has the advantage of having what I want that is hard for me personnel to find; where I live...”

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Posted 2 years ago

“Courier service wasnt great and left one of my packages in the bin. 2 of the boxes where scuffed. But over all service ok and all packages received within 2 days of order”

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Posted 2 years ago

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Hi Cathy, Thank you for your feedback on your recent order with us. While I am please that your order arrived in a timely manner, I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 2 years ago

“Excellent and timely online service from O’Briens. Would give 5 stars except for DPD delivery. It is NOT acceptable to throw a box of wine marked FRAGILE over a boundary wall instead of opening a gate. Fortunately no bottles broke.”

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Posted 2 years ago

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Hi There, Thank you for you kind feedback about our service. However, I am so sorry to hear about your delivery experience with our courier. I have emailed you privately to discuss this further. Kind regards, O'Briens Team

Posted 2 years ago

“Very good service”

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Posted 2 years ago

“had everything i needed!”

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Posted 2 years ago

“Fantastic and so easy to deal with. Recommended wine was also very good. Would recommend them to anyone.”

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Posted 2 years ago

“The wine is great but your courier’s abandoned the case in our drive”

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Posted 2 years ago

“Whiskey arrived the next day”

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Posted 2 years ago

“Good value and prompt delivery”

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Posted 2 years ago

“Ordered online and had present delivered to my brother. Everything went like clockwork. Fast efficient service.”

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Posted 2 years ago

“Very good service, next day delivery. Only thing I didnt like was disposing of the packaging, would prefer to collect in store to save on creating packaging waste”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for your order and feedback. Our shipments are all packed in line with courier regulation and to avoid any breakages in transit. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. We do not offer click-and-collect currently but it is something that we are working on for our customers. If you would like to collect an order in-store at any point you can get in touch with the desired store or with online@obrienswine.ie and we will check stock levels/ have it put aside before you take the trip out there. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team

Posted 2 years ago

“Great service as always”

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Posted 2 years ago

“Swift delivery, great website and excellent good value wines. Special offers really are special with arresting prices for top class wines.”

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Posted 2 years ago

O'Briens Wine is rated 4.8 based on 8,024 reviews