O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,230 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent wine, value & service”

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Posted 2 years ago

“Hi, the wine choices were great, the delivery landed on time, all good. Let down a little because the packaging inside the cardboard box cheapened the gift and none of the deliveries had the requested gift note included..just a bit disappointed as I myself had received a gift last year and the packaging was spot on, and the wine came in a wooden gift box.”

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Posted 2 years ago

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Hi There, Thank you for your feedback. I am so sorry that your gift note did not arrive in your order. I have flagged this with the warehouse manager so that he can ensure our team is vigilant about putting these in each order that includes a message. I am sorry that you were disappointed with the appearance of your order. I can see that you ordered x2 wine cases, these are not packed in presentation boxes as outlined on our site. We do have pre-packed gifts that arrive in presentation boxes which are ideal to send to a special someone directly or to order to bring to an occasion. These might suit you better for future orders: https://www.obrienswine.ie/collections/all-gifts I hope that this has been of some help. Kind regards, O'Briens Team

Posted 2 years ago

“Might be that tad deerer but has the advantage of having what I want that is hard for me personnel to find; where I live...”

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Posted 2 years ago

“Courier service wasnt great and left one of my packages in the bin. 2 of the boxes where scuffed. But over all service ok and all packages received within 2 days of order”

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Posted 2 years ago

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Hi Cathy, Thank you for your feedback on your recent order with us. While I am please that your order arrived in a timely manner, I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 2 years ago

“Excellent and timely online service from O’Briens. Would give 5 stars except for DPD delivery. It is NOT acceptable to throw a box of wine marked FRAGILE over a boundary wall instead of opening a gate. Fortunately no bottles broke.”

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Posted 2 years ago

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Hi There, Thank you for you kind feedback about our service. However, I am so sorry to hear about your delivery experience with our courier. I have emailed you privately to discuss this further. Kind regards, O'Briens Team

Posted 2 years ago

“Very good service”

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Posted 2 years ago

“had everything i needed!”

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Posted 2 years ago

“Fantastic and so easy to deal with. Recommended wine was also very good. Would recommend them to anyone.”

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Posted 2 years ago

“The wine is great but your courier’s abandoned the case in our drive”

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Posted 2 years ago

“Whiskey arrived the next day”

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Posted 2 years ago

“Good value and prompt delivery”

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Posted 2 years ago

“Ordered online and had present delivered to my brother. Everything went like clockwork. Fast efficient service.”

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Posted 2 years ago

“Very good service, next day delivery. Only thing I didnt like was disposing of the packaging, would prefer to collect in store to save on creating packaging waste”

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Posted 2 years ago

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Hi There, Thank you for your order and feedback. Our shipments are all packed in line with courier regulation and to avoid any breakages in transit. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. We do not offer click-and-collect currently but it is something that we are working on for our customers. If you would like to collect an order in-store at any point you can get in touch with the desired store or with online@obrienswine.ie and we will check stock levels/ have it put aside before you take the trip out there. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team

Posted 2 years ago

“Great service as always”

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Posted 2 years ago

“Swift delivery, great website and excellent good value wines. Special offers really are special with arresting prices for top class wines.”

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Posted 2 years ago

“V Good selection. Home delivery service excellent Once contsct is made service re problems both friendly and efficient!!!”

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Posted 2 years ago

“Great service. Wish I didn’t have to spend €100 for delivery! Used to be €50. Would also be nice if there was an option to gift wrap before delivery, especially at Christmas time.”

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Posted 2 years ago

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Hi Maria, Thank you for your order and for your feedback. There is a shipping fee of €7.50 per order per single shipment to the same delivery address within the Republic of Ireland. Orders over €100 to the same address in the Republic of Ireland do not incur a delivery charge. We cannot facilitate gift wrapping from our dispatch warehouse but we can include a gift note. Gift notes will appear on a branded gift card in the parcel. We also have a range of gifts that are prepacked in luxury gift boxes if you would like to browse the range: https://www.obrienswine.ie/collections/all-gifts We have special Christmas gifts up online on that page that might interest you too. Kind Regards, O'Briens Team

Posted 2 years ago

“Excellent service and delivery. Easy to order. Reasonably priced.”

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Posted 2 years ago

“Delighted with my order thank you, but a little distressed with all the packaging ! Can it be reused by you ?”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hello, Thank you for your order and delighted your order arrived intact and safe. We apologise for its bulky nature of our packaging, this is to protect the bottles from any breakages in transit. As a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me at online@obrienswine.ie Kind regards, O'Briens Team

Posted 2 years ago

“Timely delivery. The one drawback -the extent of packaging.”

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Posted 2 years ago

O'Briens Wine is rated 4.7 based on 7,230 reviews