O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.75

4.8 Rating 8,024 Reviews

94 %

of reviewers recommend O'Briens Wine

4.8

Based on 8,024 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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+353 1 2693139

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O'Briens Wine 5 star review on 1st November 2026

Ross Grant

O'Briens Wine 5 star review on 31st May 2026

Cobilas

O'Briens Wine 5 star review on 23rd April 2025

Gerard

O'Briens Wine 5 star review on 10th April 2025

Gráinne

O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fine range of wines. Tend to have difficulty with their website which is a pity.”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi there! Thanks for the review and we're really glad to hear you like the wines. Sorry to hear you had difficulty with the website. We'd love to find out more and, hopefully, we can fix the issue and make it easier to use. If you have the time, please can you give us a bit more infomation via email online@obrienswine.ie? Kind Regards, The O'Briens Web Team

Posted 2 years ago

“I bought these wines for future use so can't review them just now. A great turnaround on the order, very fast response. The downside is that DPD dumped the box on the doorstep and disappeared. It's lucky itwasn't taken by a passerby before I discovered it. They were even cheeky enough to send me a photo of the box at the doorway - as proof of delivery! This puts you at risk of credibility with customer service and security of the supply chain - hence just a 4.”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi Eamon, Thank you for your feedback. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a our orders to be handed over to someone over the age of 18 and can understand all of the points you have raised. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Wine

Posted 2 years ago

“Last Saturday one of two boxes being delivered was dropped- this box cntained 2 bottles.. I expected to be notified of arrangement for replacement promptly. Oh Wednesday I had heard nothing and followed up with emails to DPD and OBriens. The replacement was delivered yesterday and O’Briens apologized for the inconvenience caused. I had hoped for an extra bottle to compensate for my time responding to many emails in order to sort this out.”

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Posted 2 years ago

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Hi There, Thank you for your feedback. Unfortunately, the courier failed to report this to us which caused a delay in reshipping your order, my sincerest apologies about that and for any other inconvenience that was caused by this delay. I am happy to hear that the replacement has now arrived and a member of the customer services team will contact you re compensation. Kind regards, O'Briens Team

Posted 2 years ago

“Went to order online but couldn't see a gift message option. Rang the contact number and spoke to a very helpful young lady. As we were talking through the steps I realised that I had missed the popup message option. Carried on with the transaction without problem. Delivery was flagged for next day and it was duly delivered. All in all, happy with the process.”

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Posted 2 years ago

“I ordered a gift recently for delivery to a family member. As the delivery was to a rural area, I did not have the eircode, only the address. This created difficulty. I managed to source the eircode. The order was then delivered promptly. Thank you.”

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Posted 2 years ago

“Hi. I’m a long standing customer of OBriens wines. We even got all our wine from Barry in your Drogheda branch. Barry is so knowledgeable and friendly 5star. I will say regarding the online deliveries, never have we once got a complementary bottle of wine or even a corkscrew in our orders. Secondly the packaging is excellent but is there a way to return the boxes for reuse? Thanks Paul Cravepa@gmail.com”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi Paul, Thank you for your feedback and for your kind words about Barry and our Drogheda store. Unfortunately we do not have a process of recovering the packaging at this time. Our online orders are packed to avoid damages in transit and to keep in line with our couriers insurance standards. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. I will pass on your feedback about the demand for complimentary items for our loyal customers so that this can be considered. If you need anything else, please don't hesitate to get in touch with online@obrienswine.ie Kind regards, O'Briens Team

Posted 2 years ago

“Excellent products delivered very quickly. They were safely wrapped as well”

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Posted 2 years ago

“Super quick delivery service. Products are really well packed to avoid damage. Great reduction. Highly recommend.”

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Posted 2 years ago

“Timely service”

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Posted 2 years ago

“Good selection of quality wines”

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Posted 2 years ago

“Just perfect no hassle packed well and will be back”

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Posted 2 years ago

“Good quality/price, rapid order processing and delivery. Only criticism is that the country range is very conservative. OK, Greek wines have been introduced but there are emerging Eastern European and middle Eastern countries etc.”

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Posted 2 years ago

“Quick delivery.”

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Posted 2 years ago

“Quick delivery.”

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Posted 2 years ago

“John Wilson recommended this Chenin Blanc in the Irish Times. I’m enjoying it. Interesting wine at this price - he described as fresh and vibrant. Can drink ok it’s own. I like that it’s screw cap.”

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Posted 2 years ago

“Good service with regard to product and delivered in good time.....however, the website states free delivery yet I had to pay to have the wine delivered just 2 minutes down the road. I paid it because it was a special gift but you may wish to update your website if delivery is no longer free.”

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Posted 2 years ago

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Hi There, Thank you for your order and feedback. I am glad that the order arrived safely and promptly. I can see that your order came to the total of €46.00. Our website states that all orders over €100.00 are eligible for free delivery which is why this not apply to your most recent order. Kind regards, O'Briens Team

Posted 2 years ago

“Very easy and quick service!”

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Posted 2 years ago

“I only tasted one. It was very enjoyable”

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Posted 2 years ago

“Very happy with purchase. Placed order on Friday and delivered the following Wednesday.”

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Posted 2 years ago

“All good… serviice excellent… many thanks”

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Posted 2 years ago

O'Briens Wine is rated 4.8 based on 8,024 reviews