O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,230 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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+353 1 2693139

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy with the O'Brien s service. I love the choices of New Zealand Sauvignon Blanc.”

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Posted 2 years ago

“Excellent selection of wines, but the key is finding the right wines on special offer, which can be just over a very short period.”

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Posted 2 years ago

“Good quality n prompt delivery”

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Posted 2 years ago

“Prompt delivery but packed box with 2 damaged labels all crinkled. Could not give this as a gift.”

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Posted 2 years ago

“Prompt delivery but packed box with 2 damaged labels all crinkled. Could not give this as a gift.”

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Posted 2 years ago

“Order process was easy - items arrived ontime and packaged well. Some suggestions.... - For an order of multiple bottles of wine, it would be a nice idea to throw in some free wine gift bags. About half of my order of wine will be gifts and including branded wine gift bags coming into the busy holiday season seems like a no-brainer from a marketing perspective. - The beer selections seem to be dropping off with less and less choice of all beers. This seems like an opportunity lost. - Quite often wine is matched with food - in a lot of the wine descriptions there are food matchings but it would be great to have a dedicated pairing section where you can search for a food and a wine is suggested. I know this is not an exact science but I would find it useful and it would be an opportunity for OBriens to suggest some different types of wine that maybe arent big sellers.”

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Posted 2 years ago

“Delighted with the ordering process, delivery and goods received.”

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Posted 2 years ago

“Small point but the message I wrote to include on the delivery wasn’t included so the person I ordered the wine for had no idea who it was from.”

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Posted 2 years ago

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Hello, Thank you for your feedback and my sincerest apologies for the missing gift message. I understand he importance of a gift note and I have flagged this with our warehouse to be extra vigilant when building the orders that these are included. Apologies for any inconvenience caused. Kind regards, O'Briens Team

Posted 2 years ago

“Excellent service and lovely wine”

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Posted 2 years ago

“Excellent service and lovely wine”

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Posted 2 years ago

“Very satisfied with the service. My only comment is that I would have preferred to have more choice of products to select - e.g I litre of Jameson”

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Posted 2 years ago

“Great selection, fast delivery. One bottle of the Leyda was corked but that can’t be blamed on O’Briens”

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Posted 2 years ago

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Hi Michelle, Thank you for your positive feedback. I am sorry to hear that your wine has not arrived in the best condition. Our wine range is sourced and selected by our own wine buying team and I have forwarded your observations to them and thank you for bringing this matter to our attention. I have emailed you privately to arrange a solution Kind regards, O'Briens Team

Posted 2 years ago

“Arrived promptly and very sensibly packed.Very happy and I will be looking closer at your overall offerings.I did think the carriage charge was definitely on the high side.”

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Posted 2 years ago

“Ordering was easy but delivery was very unsatisfactory. I was not at home when delivery was made and wine was left on the doorstep in lashing rain. A neighbour took it in approximately an hour later and the box was falling apart it was so wet. Lucky it hadn't been stolen.”

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Posted 2 years ago

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Hello, Thank you for bringing this to my attention. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 2 years ago

“Lovely smooth, easy to drink wine”

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Posted 2 years ago

“Excellent website as it is very easy to use. Always delivered on time. Is there any possibliity of adding a gift set of two wines one white and one red as I have to try to match them when I am purchasing and it takes time. This was available at one stage. All really good with this website we use it quite a lot.”

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Posted 2 years ago

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Hi Laura, Thank you for your feedback. The red and white gift sets will be replenished on our site in the foreseeable future and we hope to add some additional options to these in the new year. Kind regards, O'Briens Team

Posted 2 years ago

“Wine is delicious. Value good. But what do I do with the huge amount of cardboard in the packaging? Can I drop it to an o’briens shop to use again?”

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Posted 2 years ago

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Hi Meabh, Thank you for your positive feedback. Our orders are packed as safely as possible to avoid any damages in transit. Unfortunately we do not have a process of recovering the packaging at this time. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team

Posted 2 years ago

“Wine is delicious. Value good. But what do I do with the huge amount of cardboard in the packaging? Can I drop it to an o’briens shop to use again?”

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Posted 2 years ago

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Posted 2 years ago

“Fabulous range of good value quality wines”

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Posted 2 years ago

“Good value, prompt delivery.”

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Posted 2 years ago

O'Briens Wine is rated 4.7 based on 7,230 reviews