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O'Briens Wine Reviews

4.8 Rating 8,024 Reviews
94 %
of reviewers recommend O'Briens Wine
Company Reviews Product Reviews
4,040
 Metrics Info
4.8
Based on 8,024 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Rebecca
Verified Buyer
“It was a very easy and secure website to use. I selected an evoucher delivery date - but it was delivered as soon as I placed the order, so early. Other than that - great.”
Helpful Report
Posted 2 years ago
Henry
Verified Buyer
“Good fast delivery enjoyed drinks. Will be reordering soon. Thank you. H Murphy”
Helpful Report
Posted 2 years ago
Olive OBrien
Verified Buyer
“In general OBriens wines aim to please and they have a good selection with wine to suit all palates and budgets”
Helpful Report
Posted 2 years ago
Peter
Verified Buyer
“Very good service - my package was damaged in transit most likely en route to courier or at courier. It was held by courier and O'Briens communicated well with me to resolve this and ship the order again quickly.”
Helpful Report
Posted 2 years ago
Desmond
Verified Buyer
“O'Briens did all they said - delivery in 2 or 3 days. However courier arrived at door wihout prior notice. Fortunately I was present. If I had not been...?”
Helpful Report
Posted 2 years ago
Don
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Una
Verified Buyer
“A good selection of wines in general. I’m just wondering if I am gaining points on my loyalty card? I should have quite a substantial amount.”
Helpful Report
Posted 2 years ago
Thank you for your review Unfortunately, due to legislation passed early in 2021 we were unable to continue offering loyalty points for purchases that contain alcohol. Our loyalty scheme has since been retired and replaced by our Club Rewards and Offers which can be visited at the link below - https://www.obrienswine.ie/pages/obriens-club If we can be of any further assistance, please do not hesitate to contact us. Kind Regards, The O'Brien's Team
Posted 2 years ago
Anonymous
Verified Buyer
“The wine and the service was excellent but the delivery by DPD was poor. They left the box beside a road 300 meters from the house and never rang as instructed.”
Helpful Report
Posted 2 years ago
Jim
Verified Buyer
“arrived safley .Left at hall door”
Helpful Report
Posted 2 years ago
Rory
Verified Buyer
“Very good service, thanks”
Helpful Report
Posted 2 years ago
John
Verified Buyer
“Fast response and good value.”
Helpful Report
Posted 2 years ago
Paul
Verified Buyer
“I did ask on the delivery company's website to delay the delivery until the following day. My request was not heeded. The wine was outside my front door when we returned, available to all and sundry!!!”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Wry good value for money”
Helpful Report
Posted 2 years ago
Anne
Verified Buyer
“Brilliant service, had wine delivered in less than 48 hrs.”
Helpful Report
Posted 2 years ago
Barry
Verified Buyer
“Efficient order and delivery service.”
Helpful Report
Posted 2 years ago
Leslie Bermingham
Verified Buyer
“I am enjoying the wine but the delivery was a bit of a mess. I had to ring DPD in Athlone to find out where my delivery was after they advised that the delivery had failed. Not the standard that I am used to with O'Briens.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Always a great selection of lovely wines”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Lovely wines The only complaint is there is so much packaging with 12 bottles.”
Helpful Report
Posted 2 years ago
Hi There, Thank you for your feedback and we are so happy to hear that you enjoyed the wines. In relation to the packaging, we apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team
Posted 2 years ago
Anonymous
Verified Buyer
“I initially received the wrong parcel, but a response from Hannah in O'Briens within 10 min of me emailing them about the mistake, which was very impressive and no questions asked, trusting as a customer and arrangement made to swop out with the correct one. Speedy and super service - Thanks”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Really liked the bottle of the eco bottle of wine, very innovative and great to see wine makers trying new things. The subscription is a great way to try wines you’d never pick yourself. Ordering and postponing deliveries is easy and delivery was great .”
Helpful Report
Posted 2 years ago
O'Briens Wine is rated 4.8 based on 8,024 reviews
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