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O'Briens Wine Reviews

4.8 Rating 8,024 Reviews
94 %
of reviewers recommend O'Briens Wine
Company Reviews Product Reviews
4,040
 Metrics Info
4.8
Based on 8,024 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Kenneth
Verified Buyer
“Excellent delivery just a couple of days later. Only issue is that the price had gone up from their sale and I hadn't noticed.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Had difficulty navigating website, very slow, otherwise all good.”
Helpful Report
Posted 2 years ago
Bobby
Verified Buyer
“Good selection of wine, order processed and dispatched swiftly. DPD had to contact me to confirm delivery eircode, even though this was included in order....”
Helpful Report
Posted 2 years ago
James
Verified Buyer
“East and quick to order online.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good value in the sale. I would like to have seen some Corbieres in the sale, though ;-) Fast and smooth delivery. Wine is well-protected in transit.”
Helpful Report
Posted 2 years ago
Jacinta
Verified Buyer
“Had a incident with delivery, O' Briens Wine were so attentive and accommodated me within Two days Much Appreciated. Thank You”
Helpful Report
Posted 2 years ago
Emlyn
Verified Buyer
“Delivered the next day. It's fantastic how quickly orders are dispatched. Unfortunately on this order my Drumshambo presentation/display box was damaged. But it's a really good service.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Online shopping is efficient and stress free”
Helpful Report
Posted 2 years ago
Sheila
Verified Buyer
“Wine was excellent (as expected) however courier 1. Didn't send any notfiication that they had received the package from O'Briens 2. Didn't send any notification that the package was out for delivery 3. Left the box on my doorstep and sent an email that it was delivered, leaving me having to rush home to ensure it was safe”
Helpful Report
Posted 2 years ago
Dear Sheila,T Thank you so much for taking the time to rate O'Briens Wine with 4 stars! We truly appreciate your feedback and are thrilled to hear that you enjoyed our excellent wine, just as you expected. We apologize for any inconvenience caused by the courier service in this instance. We understand that their lack of notifications regarding the package receipt, delivery status, and the manner in which it was left at your doorstep must have been frustrating. Such incidents certainly do not reflect the level of service we aim to provide. We will address this matter with the courier company to ensure that such lapses are not repeated in the future. Your comment also serves as a valuable reminder for us to continually improve our delivery procedures. Once again, thank you for your positive review. We hope to serve you even better in your future wine orders. Warm regards, The O'Briens Team
Posted 2 years ago
Brian
Verified Buyer
“The wine wasa delived on time. My question is why do i get the fulfillment order from you adressed to the receipient?”
Helpful Report
Posted 2 years ago
Laura
Verified Buyer
“O’Brien‘s wine service and range of products was great. However, the delivery was unsatisfactory. The courier left the product at the front doorstep did not contact the delivery addressee. They were at home in the garden and could have received the product. I would’ve been happier with this, instead of leaving the gift at the front door step of a busy housing area.”
Helpful Report
Posted 2 years ago
Narina
Verified Buyer
“It was a refreshing change to order a mixed case of wines, as we are now enjoying and trying wines we never did before! We only tasted one of the wines so far, but cannot wait to delve into the rest. If I could make a suggestion, we would love to see more South African wines available for sale at O'Briens in the future.”
Helpful Report
Posted 2 years ago
Anna
Verified Buyer
“Haven’t tasted wine yet- keeping for party Normally OBriens wine is great”
Helpful Report
Posted 2 years ago
Donal
Verified Buyer
“Product delivered early and product photos showed an unidentifiiable box in an unidentifiable location.. However, wines were sampled and enjoyed.”
Helpful Report
Posted 2 years ago
Marie
Verified Buyer
“easy drink wine”
Helpful Report
Posted 2 years ago
Deirdre
Verified Buyer
“Delivery was very prompt Pleased with the wine. The Prosecco I have not sampled yet - for an up coming occasion.”
Helpful Report
Posted 2 years ago
John
Verified Buyer
“The online ordering was easy to follow and our order reached us in 2-3 days. We were kept informed of the status of the order”
Helpful Report
Posted 2 years ago
Donal
Verified Buyer
“Reasonably priced box. Good selection”
Helpful Report
Posted 2 years ago
Desmond
Verified Buyer
“Good service, prompt delivery!”
Helpful Report
Posted 2 years ago
Mary
Verified Buyer
“As expected and delivered promptly”
Helpful Report
Posted 2 years ago
O'Briens Wine is rated 4.8 based on 8,024 reviews
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