O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,228 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,228 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hi. I’m a long standing customer of OBriens wines. We even got all our wine from Barry in your Drogheda branch. Barry is so knowledgeable and friendly 5star. I will say regarding the online deliveries, never have we once got a complementary bottle of wine or even a corkscrew in our orders. Secondly the packaging is excellent but is there a way to return the boxes for reuse? Thanks Paul Cravepa@gmail.com”

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Posted 1 year ago

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Hi Paul, Thank you for your feedback and for your kind words about Barry and our Drogheda store. Unfortunately we do not have a process of recovering the packaging at this time. Our online orders are packed to avoid damages in transit and to keep in line with our couriers insurance standards. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. I will pass on your feedback about the demand for complimentary items for our loyal customers so that this can be considered. If you need anything else, please don't hesitate to get in touch with online@obrienswine.ie Kind regards, O'Briens Team

Posted 1 year ago

“Excellent products delivered very quickly. They were safely wrapped as well”

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Posted 1 year ago

“Super quick delivery service. Products are really well packed to avoid damage. Great reduction. Highly recommend.”

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Posted 1 year ago

“Timely service”

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Posted 1 year ago

“Good selection of quality wines”

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Posted 1 year ago

“Just perfect no hassle packed well and will be back”

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Posted 1 year ago

“Good quality/price, rapid order processing and delivery. Only criticism is that the country range is very conservative. OK, Greek wines have been introduced but there are emerging Eastern European and middle Eastern countries etc.”

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Posted 1 year ago

“Quick delivery.”

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Posted 1 year ago

“Quick delivery.”

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Posted 1 year ago

“John Wilson recommended this Chenin Blanc in the Irish Times. I’m enjoying it. Interesting wine at this price - he described as fresh and vibrant. Can drink ok it’s own. I like that it’s screw cap.”

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Posted 1 year ago

“Good service with regard to product and delivered in good time.....however, the website states free delivery yet I had to pay to have the wine delivered just 2 minutes down the road. I paid it because it was a special gift but you may wish to update your website if delivery is no longer free.”

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Posted 1 year ago

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Hi There, Thank you for your order and feedback. I am glad that the order arrived safely and promptly. I can see that your order came to the total of €46.00. Our website states that all orders over €100.00 are eligible for free delivery which is why this not apply to your most recent order. Kind regards, O'Briens Team

Posted 1 year ago

“Very easy and quick service!”

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Posted 1 year ago

“I only tasted one. It was very enjoyable”

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Posted 1 year ago

“Very happy with purchase. Placed order on Friday and delivered the following Wednesday.”

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Posted 1 year ago

“All good… serviice excellent… many thanks”

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Posted 1 year ago

“Excellent beer”

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Posted 1 year ago

“All I wanted in stock. Arrived intact and with great packing. Order didn’t ship for a few days, but when it did it came quickly. Great to have a shop with a big selection delivered.”

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Posted 1 year ago

“Delivery was to No.3 rather than No.60; it was a heavy box to carry the length of the park(once I found it!). Otherwise all great.”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for your feedback. I am so sorry to hear that this was misdelivered and that you had to go and collect this and carry it home. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 1 year ago

“Delivery was to No.3 rather than No.60; it was a heavy box to carry the length of the park(once I found it!). Otherwise all great.”

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Posted 1 year ago

“Excellent and timely online service from O’Briens. Would give 5 stars except for DPD delivery. It is NOT acceptable to throw a box of wine marked FRAGILE over a boundary wall instead of opening a gate. Fortunately no bottles broke.”

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Posted 1 year ago

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Hi There, Thank you for bringing this to our attention. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 1 year ago

O'Briens Wine is rated 4.7 based on 7,228 reviews