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O'Briens Wine Reviews

4.8 Rating 8,024 Reviews
94 %
of reviewers recommend O'Briens Wine
4.8
Based on 8,024 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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“V Good selection. Home delivery service excellent Once contsct is made service re problems both friendly and efficient!!!”
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Posted 2 years ago
“Great service. Wish I didn’t have to spend €100 for delivery! Used to be €50. Would also be nice if there was an option to gift wrap before delivery, especially at Christmas time.”
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Posted 2 years ago
Hi Maria, Thank you for your order and for your feedback. There is a shipping fee of €7.50 per order per single shipment to the same delivery address within the Republic of Ireland. Orders over €100 to the same address in the Republic of Ireland do not incur a delivery charge. We cannot facilitate gift wrapping from our dispatch warehouse but we can include a gift note. Gift notes will appear on a branded gift card in the parcel. ​ ​We also have a range of gifts that are prepacked in luxury gift boxes if you would like to browse the range: https://www.obrienswine.ie/collections/all-gifts We have special Christmas gifts up online on that page that might interest you too. Kind Regards, O'Briens Team
Posted 2 years ago
“Excellent service and delivery. Easy to order. Reasonably priced.”
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Posted 2 years ago
“Delighted with my order thank you, but a little distressed with all the packaging ! Can it be reused by you ?”
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Posted 2 years ago
Hello, Thank you for your order and delighted your order arrived intact and safe. We apologise for its bulky nature of our packaging, this is to protect the bottles from any breakages in transit. As a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me at online@obrienswine.ie Kind regards, O'Briens Team
Posted 2 years ago
“Timely delivery. The one drawback -the extent of packaging.”
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Posted 2 years ago
“Very happy with the O'Brien s service. I love the choices of New Zealand Sauvignon Blanc.”
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Posted 2 years ago
“Excellent selection of wines, but the key is finding the right wines on special offer, which can be just over a very short period.”
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Posted 2 years ago
“Good quality n prompt delivery”
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Posted 2 years ago
“Prompt delivery but packed box with 2 damaged labels all crinkled. Could not give this as a gift.”
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Posted 3 years ago
“Prompt delivery but packed box with 2 damaged labels all crinkled. Could not give this as a gift.”
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Posted 3 years ago
“Order process was easy - items arrived ontime and packaged well. Some suggestions.... - For an order of multiple bottles of wine, it would be a nice idea to throw in some free wine gift bags. About half of my order of wine will be gifts and including branded wine gift bags coming into the busy holiday season seems like a no-brainer from a marketing perspective. - The beer selections seem to be dropping off with less and less choice of all beers. This seems like an opportunity lost. - Quite often wine is matched with food - in a lot of the wine descriptions there are food matchings but it would be great to have a dedicated pairing section where you can search for a food and a wine is suggested. I know this is not an exact science but I would find it useful and it would be an opportunity for OBriens to suggest some different types of wine that maybe arent big sellers.”
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Posted 3 years ago
“Delighted with the ordering process, delivery and goods received.”
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Posted 3 years ago
“Small point but the message I wrote to include on the delivery wasn’t included so the person I ordered the wine for had no idea who it was from.”
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Posted 3 years ago
Hello, Thank you for your feedback and my sincerest apologies for the missing gift message. I understand he importance of a gift note and I have flagged this with our warehouse to be extra vigilant when building the orders that these are included. Apologies for any inconvenience caused. Kind regards, O'Briens Team
Posted 3 years ago
“Excellent service and lovely wine”
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Posted 3 years ago
“Excellent service and lovely wine”
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Posted 3 years ago
“Very satisfied with the service. My only comment is that I would have preferred to have more choice of products to select - e.g I litre of Jameson”
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Posted 3 years ago
“Great selection, fast delivery. One bottle of the Leyda was corked but that can’t be blamed on O’Briens”
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Posted 3 years ago
Hi Michelle, Thank you for your positive feedback. I am sorry to hear that your wine has not arrived in the best condition. Our wine range is sourced and selected by our own wine buying team and I have forwarded your observations to them and thank you for bringing this matter to our attention. I have emailed you privately to arrange a solution Kind regards, O'Briens Team
Posted 3 years ago
“Arrived promptly and very sensibly packed.Very happy and I will be looking closer at your overall offerings.I did think the carriage charge was definitely on the high side.”
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Posted 3 years ago
“Ordering was easy but delivery was very unsatisfactory. I was not at home when delivery was made and wine was left on the doorstep in lashing rain. A neighbour took it in approximately an hour later and the box was falling apart it was so wet. Lucky it hadn't been stolen.”
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Posted 3 years ago
Hello, Thank you for bringing this to my attention. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team
Posted 3 years ago
“Lovely smooth, easy to drink wine”
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Posted 3 years ago
O'Briens Wine is rated 4.8 based on 8,024 reviews