Oceans Alive Reviews

Name: Oceans Alive
Address: CROWDZAP LIMITED, Suite 2, Richmond House, Heath Rd, Hale, Manchester
Rating: 4.76

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend Oceans Alive

4.8

Based on 4,157 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packing was poor, bootle was open”

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Posted 3 years ago

“Hi Unfortunately goods have not arrived and i have been unable to locate”

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Posted 3 years ago

Hi They could not access your site - please contact your Ashton Under Lyne Royal Mail delivery office. This way they know where to deliver to. The tracking number is KT729542214GB Many thanks

Posted 3 years ago

“its been at least 3 weeks and I have not recived my order”

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Posted 3 years ago

“I still haven't received my parcel. it was due on the 13th may”

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Posted 3 years ago

“I am sorry to report that I haven't received my order yet. Delivery note was sent on April 3.”

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Posted 4 years ago

“I ordered product over a month ago and was notified it would be taking longer than usual due to the current circumstances. I completely understand. I recieved an email my products were on the way about 2 weeks ago and still have not recieved them.”

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Posted 4 years ago

“1st time trying the product. Unfortunately does not taste good. Tasted off tp be honest. Will not be buying again”

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Posted 4 years ago

“I can’t really review anything. I placed my first order and I still haven’t received it. I received my tracking number and I’ve tracked it and appears to not be moving, so I can’t review on any customer service as I haven’t received anything yet.”

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Posted 4 years ago

“5 working days to arrive”

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Posted 4 years ago

Hi - I am very sorry it took 2 days longer to arrive. We are stating on the top of the website that orders may be delayed by up to 48 hours due to the exceptional demand for our health boosting products in these testing times. Thanks for your understanding.

Posted 4 years ago

“Sold out of stock items, poor communicate, ultimately resulting in a very delayed order... Other then that an ok experience.”

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Posted 4 years ago

“I cannot comment on the product as I have not used it for long enough yet. As for the company, there was a serious data protection issue. Another lady in my Grove ordered from them at the same time as I did. My product with my invoice was doubled up with hers and delivered to her address. Not acceptable. As it happens she brought my order and invoice to me. When I asked the company about it there was no real explanation, they apologised and added points to my account but I won't use them again.”

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Posted 4 years ago

“I haven´t received the package”

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Posted 4 years ago

“I appreciate that you had problems with Royal Mail which caused my parcel to take at least 6 days instead of 3 BUT if you had advised me that there was a delay I would not have needed to chase up the delivery. To keep advising me "Its on its way" is not good enough. Especially as I was too ill to take delivery myself and had to have someone here for 3 days to take delivery for me! The Lipisomal Vit C is excellent but only when it arrives!!!”

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Posted 4 years ago

“Haven’t received the order yet despite it being over a week now”

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Posted 4 years ago

“The product is good, but the service needs improvement. They should have a better communication with their customers and offer them an option to choose where the courier should leave their parcels in case they are not in.”

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Posted 4 years ago

“Great idea but not practical. They don't hold in your ears and there is no button to adjust volume.”

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Posted 4 years ago

“although the products are good the customer service leave something to be desired”

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Posted 4 years ago

Hi Angelica Crompton, Apologies from the team for any bad service. I can see from history that you enquired about using a discount code when it had previously been used already. Unfortunately, they are one time use only, and send on an automated basis. Best wishes, Ian

Posted 4 years ago

“the order was for ORGANIC Astaxanthin 4mg Dr Mercola that is not what I received in the package. ORDER #OAH38922. in future can you please inform me if you are not able to supply as shown on your website.”

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Posted 5 years ago

Hi Marianne Dr Mercola only produces organic Astaxanthin - I can assure you your product is genuine and as such organic. I hope that helps to dispel any fears you have, as we are a genuine reseller of Dr Mercola products, and directly from the USA Dr Mercola distribution centre. Thanks Ian

Posted 5 years ago

“Offer discounts which they can't meet - allowance has run out, or words to that effect. I'm sorry to say but I'm not impressed - emails between myself and Ocean Alive refer.”

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Posted 5 years ago

Hi - Sorry to hear you were unable to use a discount code more than once. Unfortunately, it is stated on our terms that each discount code is one time use only, per customer. I am pleased to see that you managed to use a different discount code on 3 of your 4 orders so far, and that you keep coming back! We hope you will come back for your 5th order soon. :-) Best Wishes Ian

Posted 5 years ago

Oceans Alive is rated 4.8 based on 4,157 reviews