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Oceans Alive Reviews

4.7 Rating 4,365 Reviews
95 %
of reviewers recommend Oceans Alive
4.7
Based on 4,365 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Oceans Alive Reviews

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

Write Your review

Anonymous
Anonymous  // 01/01/2019
I paid for next day delivery and it arrived 2 days later - l should be refunded the fee l paid fur quick delivery
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Posted 4 years ago
I have not received my parcel.
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Posted 4 years ago
The shipping is taking a very long time and I am disappointed. My dog is going without his supplement and the price for shipping was actually very high compared to the other company I used.
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Posted 4 years ago
Packing was poor, bootle was open
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Posted 4 years ago
Hi Unfortunately goods have not arrived and i have been unable to locate
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Posted 4 years ago
Hi They could not access your site - please contact your Ashton Under Lyne Royal Mail delivery office. This way they know where to deliver to. The tracking number is KT729542214GB Many thanks
Posted 4 years ago
its been at least 3 weeks and I have not recived my order
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Posted 4 years ago
I still haven't received my parcel. it was due on the 13th may
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Posted 5 years ago
I am sorry to report that I haven't received my order yet. Delivery note was sent on April 3.
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Posted 5 years ago
I ordered product over a month ago and was notified it would be taking longer than usual due to the current circumstances. I completely understand. I recieved an email my products were on the way about 2 weeks ago and still have not recieved them.
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Posted 5 years ago
1st time trying the product. Unfortunately does not taste good. Tasted off tp be honest. Will not be buying again
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Posted 5 years ago
I can’t really review anything. I placed my first order and I still haven’t received it. I received my tracking number and I’ve tracked it and appears to not be moving, so I can’t review on any customer service as I haven’t received anything yet.
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Posted 5 years ago
5 working days to arrive
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Posted 5 years ago
Hi - I am very sorry it took 2 days longer to arrive. We are stating on the top of the website that orders may be delayed by up to 48 hours due to the exceptional demand for our health boosting products in these testing times. Thanks for your understanding.
Posted 5 years ago
Sold out of stock items, poor communicate, ultimately resulting in a very delayed order... Other then that an ok experience.
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Posted 5 years ago
I cannot comment on the product as I have not used it for long enough yet. As for the company, there was a serious data protection issue. Another lady in my Grove ordered from them at the same time as I did. My product with my invoice was doubled up with hers and delivered to her address. Not acceptable. As it happens she brought my order and invoice to me. When I asked the company about it there was no real explanation, they apologised and added points to my account but I won't use them again.
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Posted 5 years ago
I haven´t received the package
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Posted 5 years ago
I appreciate that you had problems with Royal Mail which caused my parcel to take at least 6 days instead of 3 BUT if you had advised me that there was a delay I would not have needed to chase up the delivery. To keep advising me "Its on its way" is not good enough. Especially as I was too ill to take delivery myself and had to have someone here for 3 days to take delivery for me! The Lipisomal Vit C is excellent but only when it arrives!!!
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Posted 5 years ago
Haven’t received the order yet despite it being over a week now
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Posted 5 years ago
The product is good, but the service needs improvement. They should have a better communication with their customers and offer them an option to choose where the courier should leave their parcels in case they are not in.
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Posted 5 years ago
Great idea but not practical. They don't hold in your ears and there is no button to adjust volume.
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Posted 5 years ago
although the products are good the customer service leave something to be desired
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Posted 5 years ago
Hi Angelica Crompton, Apologies from the team for any bad service. I can see from history that you enquired about using a discount code when it had previously been used already. Unfortunately, they are one time use only, and send on an automated basis. Best wishes, Ian
Posted 5 years ago
Oceans Alive is rated 4.7 based on 4,365 reviews