“Fantastic customer service from Thomas today.
He was very helpful, informative about options and explained everything clearly.
Thank you for taking the time to listen and explain everything so well.”
“I called today to arrange a new connection. I’m a new customer to Octopus. Emily was great, she had a friendly and patient way & explained everything fully and answered questions efficiently. 5 star service ! Thank you.”
“I contacted octopus energy about my new contract and spoke to a very pleasant lady who has been very helpful she helped with everything I asked for excellent service”
“Spoke to Becca today about changing to Octopus, she was extremely helpful. Not worth moving from my supplier at the moment as there are exit fees, however will consider in future as the customer experience was excellent.”
“I am not a client currently, but recently contacted their support line to find out about their flexible tariffs using my solar panels. Mila was very helpful and informative.
I hear many adverts advising how well they perform! Now I can confirm its true.
BR
WP.”
“Talked with Connor this morning. Very helpful and friendly, explaining everything very patiently when I didn't grasp something the first time round!
The whole switching process was made very easy and I am now looking forward to saving on my bills.”
“Very simple and easy to switch over today with help from the fantastic customer service assistant Thomas. Already feel like part of the Octopus family.”
“Great service. Friendly person on the phone who helped me quickly and emailed me links to user friendly tools to change my tariff. Brilliant! Will dallsave me lots of money!”
“I spoke with Joshua over the phone and he was incredibly patient, clear and friendly and made sure that I understood my options well. This is my first time moving house and sorting bills and the process was super easy and relaxed”
