“Kainaat was a credit to your organisation. Knowledge polite patient and efficient .Price was slightly better than I'm currently paying bit I'm future proofing as I may go with solar panels shortly”
“I had an issue with the tariff I selected online and emailed octopus, Mark H COV 10 , fixed it and offered a far better and suitable tariff
EXCELLENT”
“I called Octopus energy to ask I wanted to switch from EDF, Tom took my call and within 15 minutes I was a new customer! Very smooth way of switching and I wish I'd done it much sooner.”
“I did not have a bad experience quite the contrary i was very pleased with the information I received from Sim today he was very helpful thank u again Sim.”
“Kieran was a pleasure to have help me with my issue. Easy to speak to, knowledgeable on the problems I was experiencing and how to solve them quickly and without stress. 5 star customer service, a truly seamless experience.”
“Just changed from British Gas to Octopus. Joshua made the switch so easy.
Early days,but if the company manages everything like this it’ll be a great decision.”
“Dexter was super efficient and friendly in setting up my new account when I moved house. The whole account was set up in around ten minutes, amazing!”
“Contacted Octopus this morning and call was answered very promptly. Tom sorted my query out and explained things to me clearly and was very polite and helpful.”
