“I had a great experience with Molly from Octopus Energy. She was incredibly pleasant, helpful, and made the whole process smooth and stress-free. It’s refreshing to speak with someone so friendly and professional—thank you, Molly!”
“I got an email in error that worried me and stressed me out but Grace responded so quickly and helpfully, Octopus really does have the best customer service going.”
“What a wonderful experience, Joseph Reader was attentive, understanding and extremely helpful during our conversation. I didn’t actually believe the jargon about just how friendly this company was until now! I’m pleased to be a customer”
“Spoke to Sam to try & transfer my energy contract. Very helpful and friendly. Hopefully this time it'll go through (no fault of octopus, issue with existing supplier!)”
“Octopus are always helpful and your agent Joseph was very nice. My query is with the tariffs team and they seem to be playing hard to get at the moment. Buck up girls (or boys).”
“I have just switched to Octopus Energy and I couldn't be happier with the service.
Kieran was extremely helpful, polite and pleasant. Informative and patient.”
“Great call today, switching over to Octopus
Josh was amazing, answered all my questions, really knew his stuff and make the whole process easy
Great addition to your team.
Thank you”
“Every interaction I have with Octopus is 5 star. A special thanks to Ross who is helping me with my Dads estate electric. The current provider have been just awful. Ross has he so helpful and empathetic about the situation. This is what customer service should be. Thank you again Octopus.”
