“Just moved into a new property where Octopus Energy was the supplier. Spoke with Kieran who talked me through the various tariff options available. He was professional throughout the process and explained my options on a common sense level. Thereafter, I am now an Octopus customer.”
“Excellent service. Got my charges fixed with no trouble at all. Very pleased. I am elderly and a bit deaf and the person I spoke to took the time to speak slowly and clearly. Very much appreciated.”
“Thomas was very professional and engaging. He was diligent, polite and efficient. My father is a new client to Octopus and is a vulnerable person. When we ran into a few teething problems setting up the account, Thomas remedied everything speedily and efficiently. We couldn't be happier. Many thanks indeed Thomas”
“Spoke to Tom, and he helped me to move over to Octopus Energy. His Services and Guidance made it easier than I thought.
He provided me with all the information that I needed and answered to all my queries.
Fantastic Service.
Regards D Gunputh”
“my call was answered promptly and the Octopus contact was very helpful and answered my queries whilst explaining the required information. Thank you Jaimie-Leigh”
“I rang Octopus to join them and move from my existing supplier. My contact was Becca who I found to be very helpful which made the whole process easy to comprehend.
Thanks Becca, your knowledge of the system is super.”
“I would like to express my appreciation for the excellent service provided by Kainat. She patiently explained the different energy rates for Direct Debit and Pay-As-You-Go in a calm and clear manner. Her professionalism and helpful approach made my experience very satisfying.”
